- This topic has 9 replies, 3 voices, and was last updated 6 years, 2 months ago by tikaram.
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AuthorPosts
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January 29, 2018 at 4:30 pm #130713taifoonParticipant
Hello,
It seams that after updating to Catch responsive pro, some featured images got cut from top and bottom. How can i fix it? Or maybe i can set some cutting options somewhere?
Best regards,
Valdemaras MockusPS page jomm.lt
January 29, 2018 at 7:00 pm #130719santirmonteroParticipantI have the same problem since the last update.
My website is huertodelosolivos.org
Thank you,
Santiago.January 30, 2018 at 3:06 am #130738tikaramKeymaster@taifoon : If you have upgraded from free to Pro please try using the regenerate thumbnail plugin to regenerate thumbnails. Follow this link to know more about image size to be used for different sections.
Featured Image size :
Width: 860px
Height: 484pxLet me know if you have any more issues.
Regards,
TikaramJanuary 30, 2018 at 3:42 am #130740tikaramKeymaster@santirmontero : Please try deactivating all plugins and follow this link to know more about plugin conflict with our themes. If the problem still persist after deactivating all plugins please let me know.
Regards,
TikaramJanuary 30, 2018 at 5:35 am #130750taifoonParticipantHello @tikaram,
I regenerated thubnails, but i still don’t like the result 🙂 If, i see it right for landscape images size is 860Ă—484, but for square or portrait – diferent. How can they be same size? Or is it possible to turn of resizing?
Best regards,
Valdemaras MockusJanuary 30, 2018 at 12:34 pm #130773santirmonteroParticipantHi Tikaram,
Thank you for your answer.Unfortunately I tried following the steps you told me and the problem persists.
Any suggestions? The website is huertodelosolivos.orgThank you,
Santiago.January 31, 2018 at 5:45 am #130828tikaramKeymaster@taifoon : Your featured images size should maintain aspect ratio of 16:9 for them to display properly in the layout you selected. Please make sure that the images you have uploaded on your site for featured image maintain the defined aspect ratio because the image thumbnail cannot be generated as square for your selected layout.
Regards,
TikaramJanuary 31, 2018 at 5:55 am #130829tikaramKeymaster@santirmontero : Please try doing a fresh installation of the theme. Let me know if the problem still persist.
Regards,
TikaramFebruary 2, 2018 at 8:07 am #130971santirmonteroParticipantHi Tikaram,
I tried reinstalling the theme and now it works OK.Thank you for your help!
Kind regards,
Santiago.February 5, 2018 at 12:01 am #131098tikaramKeymaster@santirmontero : Glad to know that the issue has been resolved. Have a good day.
Regards,
Tikaram -
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