[Bill]

Hi Sakin: This is the information I sent yesterday to WPML. This is very specific and I think clearly lays out the problem.
Hello Beda : Sorry for delay in reply. I checked and as you say the site is using the default Permalink Structure but that does not seem to be the cause of the trouble.
You are not quite correct in defining the problem.
The site runs the current version of all WPML plugins.
The site works perfectly with Version 3.2 of Kathmandu Pro.
The problem is only present when Version 4.0 of Kathmandu Pro is installed.
The problem is: SOME of the string translations on the Home/Front page do not change with the language switcher. ALL Page and Post translations switch properly. Some of the strings on the Home/Front Page work properly. It does not matter whether the language is the default language or one of the other 6 languages.
The specific strings which do not translate are in the general category of:
admin_texts_theme_catch-kathmandu-pro
The specific strings:
[catchkathmandu_options][featured_image_slider_content]3
[catchkathmandu_options][featured_image_slider_content]2
[catchkathmandu_options][featured_image_slider_content]1
[catchkathmandu_options][featured_image_slider_title]3
[catchkathmandu_options][featured_image_slider_title]2
[catchkathmandu_options][featured_image_slider_title]1
[catchkathmandu_options]homepage_subheadline
[catchkathmandu_options]homepage_headline
All other front page strings work properly.
I really believe this as an issue within version 4.0
Each of these strings does show content on the screen, it simply does not change with the language switcher.
To me it appears this is a Theme problem, not a WPML problem except to the extent that we all need to find out what is causing it and fix it. And at the moment the Theme seems not to be WPML compliant now.
Thanks for your help.
Feel free to look at the live site, but remember it is working fine at the moment because we have again reverted to the old version of the theme.
THIS IS HIS REPLY:
Thank you for the infos

If you can confirm:

1. In WPML > String Translations the mentioned strings do appear, and are translated + saved
2. Translate with WPML is active in WPML > Theme and Plugin localization
3. You are using a non-default Permalink Structure

Then this issue is because the Theme (by it’s update) has made some changes regarding those strings.
The issue should then be addressed by the Themes Author.

Could you provide me temporary access (WP-Admin and FTP) to your site
– preferably to a test site where the problem has been replicated if possible –
so I could quickly check some configurations?
You will find the needed fields for this below the comment area when you log in to leave your next reply. The information you will enter is private which means only you and I can see and have access to it.

==> Please backup your database and website <==

I think afterwards (if all is good with your install) we will contact the author ourselves as well, to ensure going on compatibility with WPML

Thank you
I have replied to him that all of the settings are as he requires. That we have again switched the theme versions back and forth and everything works perfectly with 3.2 and the problem remains with 4.0
The site is currently running on 3.2
I have given him an administrative account on the site AND I have given him your name.
It would seem to make sense for the two of you to compare notes.
If however you want an access to the site, that can be arranged.
You can look at the site at any time: http://www.intoghf.org (but remember it is using 3.2).
Thanks!
Bill

[Bill]

Hi Both. Our site is fine waiting until you work this out Sakin. Helena, our site is working fine now that we went back to 3.2 I am now wondering if it is a conflict between the versions, that is to say, our site is absolutely current with WPML. I am frankly not sure whether the problem happened when we upgraded WPML or when we switched to 4.0 Theme. Both upgrades were about the same time. I am sure though that when we go back to 3.2 the problem goes away on our site. (We operate three WPML sites so use it a lot but currently with a different theme).
In your case was the site long established or set up recently? If recently I wonder which version of WPML it was when set up. Just thoughts.

[Bill]

Hi. We upgraded from version 3.2 Pro to 4.0 Pro and found that the Sliders on the front page text was stuck on one of the languages, regardless of the language chosen by the user and regardless of the site default language. We have temporarily removed 4.0 and reverted to 3.2. We will advise WPML of this problem as well.

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