[sujapati]

@idealthemes:

The demo import should work smoothly as long as you have the Catch Themes Demo Import Plugin installed. Please follow the steps below to proceed:

1. Install and activate the Decree theme.
2. Navigate to Appearance → Catch Themes Demo Import in your WordPress dashboard.
3. Click on “Import Demo Data” and allow some time for the process to complete.

If you encounter any issues, please feel free to reach out.

Kind Regards,
Sujapati

[sujapati]

@Daniel:

Apologies for the inconvenience. In themes like this, the homepage is built using a dedicated ‘Front Page Template,’ which doesn’t offer the flexibility to directly select a static page for the homepage display. To make changes to the homepage, you’ll need to manually edit the front page template.

This is a WordPress limitation for themes with custom front page templates.

Kind Regards,
Sujapati

[sujapati]

@russel2:You can refer to the Theme documentation for detailed guidance on theme features, setup, and troubleshooting. In case of plugin conflicts, try temporarily deactivating all plugins to determine if a specific plugin is causing the issue. Reactivate them one by one to identify the problematic plugin. If the issue persists, feel free to reach out to our Catch Themes Support team for further assistance.

Kind Refards
Sujapati

[sujapati]

@Juanjo: Sorry for the inconvenience. Please add the below CSS.

body .wp-block-sticky-playlist .simple-audio-player .simp-player,
body .wp-block-sticky-playlist,
body .wp-block-sticky-playlist .wp-block-fse-pro-playlist,
body .wp-block-sticky-playlist > div,
body .wp-block-sticky-playlist > div > div,
body .wp-block-sticky-playlist .simple-audio-player {
    background-color: transparent;
}

To receive email notifications, please check the “Notify me of follow-up replies via email” option below when submitting your query.

Regards,
Sujapati

[sujapati]

@Juanjo:  Please add the CSS below to make your changes.

For enlarging the title zone:

@media screen and (min-width: 992px) {

    body .simple-audio-player .simp-display {
        overflow: inherit;
    }

    .simple-audio-player .simp-display .simp-album .simp-title {
        white-space: nowrap;
        width: 100px;
        overflow: hidden;
        text-overflow: ellipsis;
    }
}

For making the playlist transparent:

body .wp-block-sticky-playlist > div {
    background-color: transparent;
}
body .wp-block-section.wp-block-sticky-playlist {
    background-color: rgb(21 21 21 / 50%);
}

Please add this CSS to

Note: Please adjust the playlist bg color percentage ratio per your requirement.

Kind Regards,
Sujapati

[sujapati]

@Evitucci:  The menu on your site is now aligned horizontally, as per your request. Please clear your cache and check again.

Let us know if the issue has been resolved, or if you have any further questions or concerns. We’re happy to assist!

Kind Regards,
Sujapati

• This reply was modified 3 weeks ago by Sakin.

[sujapati]

@Greenway: Thank you for choosing our theme and for bringing this issue to our attention. To resolve the color issue with the select dropdown, please add the following CSS.

.woocommerce .woocommerce-ordering select option {
    color: #000;
}

Kind Regards,
Sujapati

[sujapati]

@SwiftyRox: Glad to know the issue has been fixed. Please feel free anytime to reach out if you have any theme-related queries.

Kind Regards,
Sujapati

[sujapati]

@Juanjo: If your license has expired, you will need to renew your subscription to continue receiving updates and support. For more information about renewing or extending your license key, please refer to the link below:

https://catchthemes.com/faq/how-to-renew-extend-license-key/

If you encounter any issues with the renewal process, feel free to reach out. We’ll be happy to assist.

Kind Regards,
Sujapati

[sujapati]

@SwiftyRox: Apologies for the inconvenience caused. Please add the following CSS to resolve the issue.

.woocommerce div.product form.cart .variations select {
    color: #fff;
}

.woocommerce div.product form.cart .variations select option {
    color: #000;
}

Kind Regards
Sujapati

[sujapati]

@Juanjo: An icon is already present for the playlist thumbnail in the sticky playlist of your site. Could you clarify if you’re referring to something else?

Kind Regards,
Sujapati

• This reply was modified 3 weeks ago by Sakin.

[sujapati]

@Barbarossa: Glad to hear that! My apologies for the trouble earlier, and please feel free to reach out anytime you need assistance with the theme.

Kind Regards,
Sujapati

[sujapati]

@Barbarossa:  Apologies for the trouble. It seems there might have been changes you made to the search result template. Would you please kindly reset the search result template and see if that resolves the issue? This reset wont affect your home page patterns.

Thank you for having patience.

Kind Regards,
Sujapati

[sujapati]

@Annan: You can change the submenu alignment from left to right by adding following CSS to your site.

@media screen and (min-width: 75em) {
  .navigation-classic .main-navigation ul li:hover > ul, .navigation-classic .main-navigation ul li.focus > ul {
    left: 0;
    right: auto;
  }
  .navigation-classic .main-navigation ul ul li:hover > ul, .navigation-classic .main-navigation ul ul li.focus > ul {
    left: 100%;
    right: auto;
  }
}

Please feel free if you need any further assistance.

Kind Regards,
Sujapati

[sujapati]

@Granny:

Generally, a ‘critical error’ message in WordPress indicates issues with plugins, themes, or PHP settings. Since we’ve verified the theme is not causing issues, please try the following steps:

1. Plugin Check: Go to the Plugins area and temporarily deactivate all plugins. If the error disappears, try reactivating them one by one to identify any conflicts.
2. PHP Version Check: Please also check the PHP version on your hosting. WordPress recommends PHP 7.4 or higher, so updating it may help if you’re on an older version.

Kind Regards,
Sujapati

[sujapati]

@janine:

I’m sorry to hear you’re still experiencing issues. As mentioned, we’ve carefully tested everything on our end and didn’t encounter this problem. These types of errors can sometimes happen when JavaScript loads slowly, image sizes are too large or there could be a hosting server issue.

Looking at the screenshot you shared, we noticed that the slider navigation and controls are extending beyond their container. You can prevent this by adding the following CSS, which hides any overflow outside the parent div.

#main-slider {
    overflow: hidden;
}
#slider-nav,#controllers {
    top: auto;
}

Kind Regards,
Sujapati

[sujapati]

@Tatyana1981: Yes, we’ll need access to your site to investigate further. We’ll be reaching out to you via email shortly.

Kind Regards,
Sujapati

[sujapati]

@janine: We have thoroughly checked your website, and everything appears to be functioning properly. Additionally, we conducted tests on our server and found no issues. All images and navigation buttons are working as expected. If the issue occurs again on your site, we recommend clearing the cache and trying again.

Kind Regards,
Sujapati

[sujapati]

@Tatyana: Would you please send us screenshot of the general settings and the settings of the page where you changed the layout options because we found article content is out of the primary div on the page where the sidebar is selected. Also please can you try deactivating plugins and check it.

Kind Regards,
Sujapati

 

 

 

 

 

 

[sujapati]

@Maria: In that case, we will need to conduct a more detailed investigation of your site. We’ll reach out via email shortly to proceed with the next steps.

Kind Regards,
Sujapati

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