[sujapati]

@Jay: You’re welcome! I’m so glad to hear everything is fixed!  If you need any more help, don’t hesitate to reach out.
Happy to assist anytime!

Regards,
Sujapati

[sujapati]

@Jay:  We have checked your site and you have used Elementor which is causing the issue.  Our theme includes Font Awesome version 6.7.2, which may not be fully supported by Elementor at this time. Because of this, some icons might not display correctly . To fix this issue, please add the following CSS to your site:

.social-navigation a:before, 
#feature-slider .cycle-prev::before,
#feature-slider .cycle-next::before,
#logo-section .cycle-prev::before,
#logo-section .cycle-next::before,
#to_top_scrollup,
#scrollup,
.posted-on a::before,
.byline a::before,
.cat-links span+a::before,
.tags-links span+a::before,
.comments-link a::before,
.edit-link a::before,
.fa-collapse:before,
.fa-solid:before,
.fa-brands:before,
#promotion-section .button.play-button:before, 
.pagination .prev span:before, 
.pagination .next span:after, 
.gallery-item .gallery-icon a:after, 
.tiled-gallery .tiled-gallery-item a:after, 
.comment-meta .comment-permalink:before, 
.site-header-cart .cart-contents:before, 
.mejs-button button:before, 
.audioman-mejs-container.mejs-container .mejs-button button:before, 
.nav-next .nav-subtitle:after, 
.nav-previous .nav-subtitle:before, 
.cat-links span + a:before, 
.tags-links span + a:before, 
.wp-custom-header-video-button:before, 
.search-toggle:before, .menu-toggle:before, 
.menu-toggle-close:before, 
.main-navigation .menu-item-has-children > a:after, 
.main-navigation .page_item_has_children > a:after,
 .dropdown-toggle:after, .search-submit:before,
 #feature-slider-section .cycle-prev:before, 
#feature-slider-section .cycle-next:before,
 #testimonial-content-section .cycle-prev:before, 
#testimonial-content-section .cycle-next:before, 
.entry-breadcrumbs a:after, 
.comment-reply-title small a:before, #scrollup:before {
    font-family: "FontAwesome" !important;
    font-weight: 900;
}

Go to Dashboard → Appearance → Customize → Additional CSS.

Paste the provided CSS code into the Additional CSS field, and the issue will be resolved.

Best Regards,
Sujapati

[sujapati]

@Jay: Sorry the link you provided is not working. Will you please check it once again?

[sujapati]

@Jay: Sorry the link you provided is not working. Will you please check it once again?

[sujapati]

@Jay: Could you please provide your site URL so we can look into the issue in more detail and offer you an accurate solution?

Regards
Sujapati

[sujapati]

@rdwc: For your first issue, we checked on our server and couldn’t find any problems. The error may be caused by a plugin conflict. Please try deactivating your plugins one by one to identify the cause.

And for second one, we’ve also noticed that error after updating WordPress to version 6.9. Out team is already working on a fix, and you will receive a theme update soon.

Regards,
Sujapati

[sujapati]

@Jay: To add social icons to your menu, follow these steps:

Go to Appearance => Customize => Menus => Social.  Add your social media links, then under Menu locations, check the box for Header Social Menu to display them in the header. Finally, click Publish to save your changes, and your social icons will appear in the header.

Regards,
Sujapati

 

[sujapati]

@jt5150: We have checked on our server, and the YouTube video URL is functioning properly. Please contact the host you mentioned for further investigation.

Regards,
Sujapati

[sujapati]

@bussines-entropy: Thank you for your question. Multilingual features are handled entirely by Polylang, not the theme. Their documentation notes that Full Site Editing is supported in the Pro version. For more detailed guidance, we recommend contacting the Polylang support team directly, as they will be able to provide the most accurate information.

Kind Regards,
Sujapati

[sujapati]

@Jeroen: Thank you for your message, and we sincerely apologize for any inconvenience this may have caused. The issue you’re experiencing with the boxes appearing instead of the arrows is due to the Font Awesome icons not loading properly. To resolve this,  please add the CSS below.

.main-navigation .dropdown-toggle:after, 
.main-navigation .menu-item-has-children > a:after,
.main-navigation .page_item_has_children > a:after, 
.entry-breadcrumbs a:after, .author-link:after, 
#cancel-comment-reply-link:before, 
.custom-header-media .wp-custom-header-video-play:before,
.custom-header-media .wp-custom-header-video-pause:before, 
.post-navigation .nav-previous .nav-subtitle:before, 
.post-navigation .nav-next .nav-subtitle:after, 
.entry-footer .cat-links::before, 
.entry-footer .tags-links::before, 
.comment-metadata > a:before, 
.services-section .post-thumbnail a:after, 
.team-section .post-thumbnail a:after, 
.header-top-left-content li span .mobile-hours:before {
    font-family: 'FontAwesome' !important;

}

Feel free if you have any other theme-related queries.

Regards,
Sujapati

[sujapati]

@Randy: Yes, we have an updated version called Catch Responsive Pro, which includes more advanced features, fresh patterns, additional parts, and new templates for better customization.  Feel free to update to this version.

Kind Regards,
Sujapati

[sujapati]

@aaagg: Thank you for reaching out, and I hope you’re having a great week too! I’m sorry to hear you’re experiencing layout issues on mobile. Could you kindly provide a screenshot of the issue you’re experiencing? Additionally, please share the URL of your site so I can take a closer look and assist you more effectively.

Regards,
Sujapati

[sujapati]

@Randy: Our theme includes Font Awesome version 6.7.2, which may not be fully supported by Elementor at this time. Because of this, some icons might not display correctly . To fix this issue, please add the following CSS to your site:

#feature-slider .cycle-prev::before,
#feature-slider .cycle-next::before,
#logo-section .cycle-prev::before,
#logo-section .cycle-next::before,
#to_top_scrollup,
#scrollup,
.posted-on a::before,
.byline a::before,
.cat-links span+a::before,
.tags-links span+a::before,
.comments-link a::before,
.edit-link a::before,
.fa-collapse:before,
.fa-solid:before,
.fa-brands:before {
    font-family: "FontAwesome" !important;
}
.fa-x-twitter:before {
    content: "\f099";
}
.social-icons .font-awesome {
    display: inline-block;
}
.site .widget_catchresponsive_social_icons a.font-awesome {
    display: inline-flex;
    justify-content: center;
    align-items: center;
} 

Go to Dashboard → Appearance → Customize → Additional CSS.

Paste the provided CSS code into the Additional CSS field, and the issue will be resolved.

Regards,
Sujapati

 

[sujapati]

@Tansenn:  Thank you for bringing this to our attention. We apologize for the inconvenience. We have identified and fixed the issue on our server. An update will be released soon that will resolve this on your end as well. We appreciate your patience and for reporting this issue.

Kind Regards,
Sujapati

[sujapati]

Glad to know that Larissa. Feel free if you have any theme-related queries.

[sujapati]

@Larissa: Thank you for bringing this up. We understand your concern about the dropdown menu. The current setup has the down arrow as the toggle for the sub-menu, while the text itself serves as the link to that respective page.

However, if you prefer to make the entire line clickable to toggle the sub-menu, you can add the following CSS to your site.

#masthead .dropdown-toggle {
    width: 100%;
    text-align: right;
    z-index: 3;
}

Let me know if you need further assistance!

Kind Regards,
Sujapati

[sujapati]

You’re very welcome HansH! Glad it worked for you.

[sujapati]

@HansH: Thank you for bringing this issue to our attention. We’ve successfully identified and fixed the problem, and you’ll be notified soon when the update is available.

In the meantime, to resolve the issue with the hamburger menu, you can add the following CSS to your site:

body .wp-block-navigation__responsive-container-open:not(.always-shown) svg {
    display: block;
}

body .header .wp-block-navigation__responsive-container-open:not(.always-shown) {
    position: static;
    padding: 0;
}

body .wp-block-navigation__responsive-container-open:not(.always-shown):before {
    display: none;
}

If you need any further assistance, feel free to reach out!

Best Regards,
Sujapati

 

[sujapati]

@Tansenn: Thank you for your feedback. I appreciate the heads-up about the custom icon alignment code.
To fix the issues with the social icons’ alignment and the scroll-up icon, please add the following CSS code to your site.

.fa-collapse:before {
    font-family: 'FontAwesome' !important;
}
.social-icons .font-awesome {
    display: inline-block;
}

Kind Regards,
Sujapati

[sujapati]

@HnasH: Seems like the content you are trying to add is complex layouts with JS through custom HTML blocks. Gutenberg doesn’t support interactive JavaScript-based content.  Instead please try adding text contents like paragraph, heading, media and shortcodes and check it again. It should work well.

Regards,
Sujapati

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