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Viewing 20 posts - 1 through 20 (of 273 total)
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  • sujapati
    Keymaster

    @cindy: Glad we got it sorted out. Feel free to reach out anytime if you need any assistance—We are happy to help.

    sujapati
    Keymaster

    @cindy: Sorry for the inconvenience.

    Please navigate to “Customizer => Widgets => Primary Sidebar”. From there, you can edit the sidebar section as needed.

    For your convenience, please refer to the image below for guidance.

    image-3

    image (4)

    Regards,
    Sunil

    in reply to: Question about Catch Essential Widgets #343815
    sujapati
    Keymaster

    @tomdkat: We apologize for the inconvenience you’re experiencing. Our development team is aware of the issue and is currently working on a fix.
    The improvement will be included in an upcoming update. Thank you for your patience and understanding.

    Regards,
    Sujapati

    in reply to: Appreciation for the Outwit Theme Support Forum #343814
    sujapati
    Keymaster

    @Jone: Thank you for the wonderful feedback! We appreciate your feedback and are always looking for ways to improve the experience. If you have any suggestions or questions, please don’t hesitate to reach out.

    Regards,
    Sujapati

    in reply to: Need Help with Catch Inspire Pro Theme #343750
    sujapati
    Keymaster

    @Jone: Thanks for reaching out.

    Could you please provide more details about the issue you are facing with the theme settings? Let us know which feature or setting is causing the problem, whether you are seeing any error messages, and if you need help with installation, setup, or customization.

    Once we have more information, we will be happy to assist you further.

    Regards,
    Sujapati

    in reply to: Font and font size of menus and sliders #343424
    sujapati
    Keymaster

    @Marcel: Thanks for the query. You can add metadata manually in your theme by adding the code shown below. However, it is recommended to use a child theme so your changes are not overwritten when the parent theme is updated.

    add_action('wp_head', function () {
        if ( is_front_page() && is_page( 'your-slug' ) ){
            echo '<meta name="keywords" content="homepage">';
        }
    });

    Alternatively, if you are using Catch Web Tools, you can add the meta tag directly from the plugin. Go to “Catch Web Tools => Webmaster Tools” and paste your meta tag in the appropriate field under the Webmaster Tools tab, then save the changes.

    Best Regards,
    Sujapati

    in reply to: Font and font size of menus and sliders #343416
    sujapati
    Keymaster

    Hello @Marcel,

    We’re pleased to hear the issue has been addressed successfully. If you’re enjoying the theme and are satisfied with our support, we’d like to ask a small favor: would you consider leaving us a review?

    https://wordpress.org/support/theme/clean-enterprise/reviews/#new-post

    Your feedback helps others understand the quality of support we provide and assists them in making informed decisions. Even a brief review of a sentence or two would mean a great deal to us. Thank you for your support!

    Kind Regards,
    Sujapati

    in reply to: Font and font size of menus and sliders #343409
    sujapati
    Keymaster

    @Marcel :  Thanks for the  query. To reduce the font size of the top menu on your site, please add the following CSS under Customizer → Additional CSS:

    .site-primary-menu ul li a {
        font-size: 14px;
    }
    

    You can adjust the font size value as needed.

    Regarding the font family for the menus, the menu font does not inherit the font family settings used for content titles or section titles. Instead, it uses the theme’s Default Font Family setting. You can change it from: “Customizer → Theme Options → Font Family Options → Default Font Family ”

    Please refer to the screenshot below for reference.

    image

    As for the Featured Slider, it also uses the same default font family setting mentioned above. Therefore, changing the “Default Font Family” will affect both the menu and the slider text. Please see the screenshot below for more details.

    Please feel free if you need any additional help.

    Regards,
    Sujapati

    in reply to: Generating URLs with the wrong date #343340
    sujapati
    Keymaster

    @Kejraj777:

    We checked your site and found that the post link shows the correct date, while only the featured image URL displays a date one day earlier on hover. This might appear to be generated separately by  an image-related plugin.

    Could you please check whether any image optimization, lazy load, CDN, cache, or thumbnail-related plugins were recently added or updated?

    Regards,
    Sujapati

    in reply to: Generating URLs with the wrong date #343290
    sujapati
    Keymaster

    @Kejraj777:

    This could happen due to the site’s timezone settings.

    Please check your timezone settings under ” Settings => General => Timezone ” in your WordPress dashboard and make sure it matches your local timezone.

    Regards,
    Sujapati

    in reply to: Search Feature in Mobile View #343287
    sujapati
    Keymaster

    @ts997:
    At the moment for the free version of  the Catch Base Free theme does not include a built-in option to display the search icon in the mobile header like the desktop version.
    However, you can achieve this by adding custom CSS to your site. This will allow the search icon to remain visible in the mobile header.  Please add the below CSS to your site.

    @media screen and (max-width: 990px) {
        .nav-primary,
        .nav-header-right,
        .nav-secondary,
        .nav-footer {
            display: block;
            position: static !important;
        }
        .nav-footer,
        .nav-primary .menu {
            display: none;
        }
        #search-toggle {
            position: absolute;
            right: 0;
            top: 14px;
            margin-right: 10px;
        }
        .site {
            position: relative;
        }
        #search-container {
            bottom: auto;
        }
    }

    Regards,
    Sujapati

    in reply to: Subnav items #343285
    sujapati
    Keymaster

    @vrleavitt:

    It looks like the submenu links are inheriting different text colors depending on the parent menu item styling.

    Please go to Edit Site and select the Navigation section in the header. From there, you will find the Styles settings where you can adjust the navigation menu text color and background color or you can reset the color to get the original theme color.

    Please see the attached reference image below for guidance.

    image

    Feel free to let us know if you need any further assistance — we’ll be happy to help.

    Regards,
    Sujapati

    in reply to: Alignment of the title below the featured image #343128
    sujapati
    Keymaster

    @Frankyw: Glad to hear that! Thank you for confirming.

    in reply to: Alignment of the title below the featured image #343124
    sujapati
    Keymaster

    @Frankyw. Thank you for reporting the issue. It appears that the misalignment of the portfolio image and title is caused by a CSS conflict. Please add the following CSS to your site, and it should resolve the issue.

    .section-content-wrapper.portfolio-content-wrapper,
    .site-content .content-area .portfolio-content-wrapper .ect .post-thumbnail {
        padding-bottom: 0;
        width: 100%;
    }
    
    .portfolio-entry-content.entry-content:empty,
    .site-content .content-area .portfolio-content-wrapper .portfolio-entry-header {
        margin: 0;
    }

    Let us know if the issue persists, and we’ll be happy to assist further.

    Regards,
    Sujapati

    in reply to: full screen photos on individual pages #342852
    sujapati
    Keymaster

    Hello @donna:

    We’re not completely sure what issue you’re experiencing. Could you please share a screenshot or provide a more detailed explanation of what you’re trying to achieve?

    If you’re referring to the image displayed above the content, you can try using the following CSS. Feel free to adjust it as needed.

    .site-content .content-area .post-thumbnail {
        width: 100%;
    }
    
    in reply to: Suddenly I can’t get the site to render properly #342814
    sujapati
    Keymaster

    @steveide:

    Glad to hear that the issue has been resolved!

    If you run into anything else, feel free to reach out—we’re always here to help.

    Regards,
    Sujapati

    sujapati
    Keymaster

    @Luke: Sorry to hear that you’re experiencing issues with the slider on your site.

    We have tested the Abletone theme on our end with the latest version(ie, 6.9.4), and the slider is working smoothly. All of our themes are regularly updated to ensure compatibility with the latest version of WordPress.

    Since you’ve already enabled the slider and cleared the cache, the issue might be caused by a plugin conflict. We recommend temporarily disabling your plugins one by one to identify if any of them are causing the problem.

    Please let us know how it goes, and we’ll be happy to assist you further.

    Regards,
    Sujapati

    in reply to: Adding a image into the header #342803
    sujapati
    Keymaster

    @Andrew:

    It would be helpful to check for any plugin conflicts by temporarily disabling other plugins and testing the issue again.

    As this seems to be related to the Bandsintown plugin rather than the theme, we recommend contacting their support team for further assistance.

    Regards,
    Sujapati

    sujapati
    Keymaster

    @Tansenn:
    It looks like your site is using Elementor, which is likely causing the issue. Our theme includes Font Awesome version 6.7.2, and this version may not be fully compatible with Elementor at the moment. As a result, some icons may not display correctly on your site.

    To resolve this, you can try adding the following CSS:

    .social-navigation a:before,
    #feature-slider .cycle-prev::before,
    #feature-slider .cycle-next::before,
    #logo-section .cycle-prev::before,
    #logo-section .cycle-next::before,
    #to_top_scrollup,
    #scrollup,
    .posted-on a::before,
    .byline a::before,
    .cat-links span+a::before,
    .tags-links span+a::before,
    .comments-link a::before,
    .edit-link a::before,
    .fa-collapse:before,
    .fa-solid:before,
    .fa-brands:before,
    #promotion-section .button.play-button:before,
    .pagination .prev span:before,
    .pagination .next span:after,
    .gallery-item .gallery-icon a:after,
    .tiled-gallery .tiled-gallery-item a:after,
    .comment-meta .comment-permalink:before,
    .site-header-cart .cart-contents:before,
    .mejs-button button:before,
    .audioman-mejs-container.mejs-container .mejs-button button:before,
    .nav-next .nav-subtitle:after,
    .nav-previous .nav-subtitle:before,
    .cat-links span + a:before,
    .tags-links span + a:before,
    .wp-custom-header-video-button:before,
    .search-toggle:before, .menu-toggle:before,
    .menu-toggle-close:before,
    .main-navigation .menu-item-has-children > a:after,
    .main-navigation .page_item_has_children > a:after,
    .dropdown-toggle:after, .search-submit:before,
    #feature-slider-section .cycle-prev:before,
    #feature-slider-section .cycle-next:before,
    #testimonial-content-section .cycle-prev:before,
    #testimonial-content-section .cycle-next:before,
    .entry-breadcrumbs a:after,
    .comment-reply-title small a:before, #scrollup:before {
        font-family: "FontAwesome" !important;
        font-weight: 900;
    }
    .social-icons .font-awesome {
        display: inline-block;}
    

    Go to Dashboard → Appearance → Customize → Additional CSS.
    Paste the provided CSS code into the Additional CSS field, and the issue will be resolved.

    Regards,
    Sujapati

    in reply to: Padlock icon behind a menu item #342794
    sujapati
    Keymaster

    @Andre: It seems your query has been posted twice. We’ve already provided you with the solution on your last thread. Please have a look there.

    Regards,
    Sujapati

Viewing 20 posts - 1 through 20 (of 273 total)