[Sakin]

Hello SwiftyRox,

Sorry for the issue. Yes, it only shows sometimes when it doesn’t find any button text. So, we have fixed it and updated the theme.

Please update to the latest version Rock Star Pro 2.8.5.

Regards,
Sakin

[Sakin]

Hi Robert,

Our system shows that the license key is already active. I have removed it, can you try it now?

Regards,
Sakin

[Sakin]

Hello Granny,

I see that you are inside the “Classic Block” where you can see all those formatting options. If you press enter it will go to a new line and will not give an option to add a block. So, needs to be out of “Classic Block”. Just move your move down and click and you will get an option. Also, you can click on “+” on the Editor Header bar.

See this screencast. https://cldup.com/w-_Bj5-_GD.mov

Regards,
Sakin

[Sakin]

Hi @fa6ab,

Can you post the URL of the page that has “Read More” on it? We don’t have Read More on a page.

We only have “Continue Reading” with screen-reader-text as the post title on the Aprichive page for posts.

Regards,
Sakin

[Sakin]

@photo-lenory: ABout the right click, if you view your website and right-click on any element, you will see what I mean. For access, you can use the plugin like https://wordpress.org/plugins/temporary-login-without-password/

[Sakin]

Hi Jeff,

Can you refresh your browser and check again? We will contact you for more details about the issue.

Regards,
Sakin

[Sakin]

Hi Jeff,

You can add the following CSS in the “Appearance => Customize => Additional CSS” or in your child theme style.css.

#supplementary .wrapper .widget {
  padding-left: 0;
  padding-right: 0;
}

Regards,
Sakin

[Sakin]

@jasontlatona: Can you try it once again? If it’s still not working then can you upload a screenshot to your site or any photo-sharing site and paste the URL here?

Also, we have fixed it in a new version update. So, can you download the zip file from your account and upload it to your site.

• This reply was modified 1 year, 4 months ago by Sakin.

[Sakin]

Hi @Christine9763,

Ok I will contact you soon.

Regards,
Sakin

[Sakin]

Hi @Christine9763:

Thanks for purchasing the BizBoost Pro theme. First, you need to install the Bizboost Pro theme and then install the FSE Pro plugin.
To Install Bizboost Pro theme:
1. Go to your My Account page at https://catchthemes.com/mainpage/. Then on the Download Section, click on the File name to download your theme zip file.
2. Then upload the theme zip file to your site. For that, login to your site and then go to “Appearance => Themes => Add New”.
3. Click on “Upload Theme” and Browse the downloaded .zip file from the desktop where you have it downloaded and click on “Install Now” button to start the installation process.
4. After it’s installed, click on the “Activate” button to Active the theme
5. Go to “Appearance => BizBoost Pro License”, and add your BizBosst pro theme license. Click on “Save Changes” and finally click on the “Activate License” button.

To Install FSE Pro Plugin:
1. After the theme has been activated, you go to “Appearance => Install Plugins”. Then you will see FSE Pro plugin, click on “Install”. It will install the FSE Pro plugin.
2. Go to “Plugins => FSE Pro Plugin License” and there you add your FSE Pro plugin license. Click on “Save Changes” and finally click on the “Activate License” button.

Note: There will be different licenses for the Bizboost Pro theme and FSE Pro plugin.

For more, you can check theme instructions at https://catchthemes.com/themes/bizboost-pro/#theme-instructions

Regards,
Sakin

[Sakin]

Hi Philipp,

I see the issue when you are in “Appearance => Customize => Header Media”, you uploaded the image, then you click on “Save Draft” not “Published”. So, you need to change the action to the “Publish” button. See this screenshot https://cldup.com/Um10VQKdtg.jpg on how to change the Customizer action button setting.

Regards,
Sakin

[Sakin]

Hello Hydedm7,

You can see it in this screenshot https://cldup.com/qREY1cibjE.png, or you can check Page source view-source:https://davidmichaelhyde.com/. Also, check your cache page https://davidmichaelhyde.com/wp-content/newfold-page-cache/_index.html

Please check with your hosting server support to clear this cache.

Also, where did you send the email?

Regards,
Sakin

[Sakin]

Hello Hydedm7,

When I check the page source of your website, I see “Generated by Newfold Page Cache”, please go to plugin settings and clear the page cache.

Regards,
Sakin

[Sakin]

Hi Philipp,

Please don’t share any confidential information here in the forum. Also, you don’t need to send access. You can use a plugin for that. I have sent you an email with details.

Regards,
Sakin

[Sakin]

Hi Carey,

This is a strange issue, we haven’t faced this on our server. So, do you have an error log?

We will contact you on how to find the error log and fix it.

Regards,
Sakin

[Sakin]

Hi Philipp,

It’s strange why it’s not working on your site. We will contact you soon.

Regards,
Sakin

[Sakin]

Hi Philipp,

Can you send me the screenshot of your “Appearance => Customize => Header Media => Header Image”, You can upload a screenshot on your site or any photo-sharing site and then paste the URL here.

Regards,
Sakin

[Sakin]

Hi Philipp,

Can you share your site URL and also if possible upload the screenshot to your site and send me the screenshot URL as well?

Regards,
Sakin

[Sakin]

Hello Philipp,

You don’t need to remove the theme images. You can replace the default header image with your image. Go to “Appearance => Customize => Header Media” from your website dashboard. Then in Header Image, click “Add New Image” to upload your image which will replace the default header image.

Regards,
Sakin

[Sakin]

@knudkp: There is no option to make the site wider. It’s designed like that. So, for that you need to add custom CSS like below in “Appearance => Customize => Additional CSS” box. In the following CSS, you need to adjust 1400px to the width that you want.

@media screen and (min-width: 1366px) {
	.site {
		width: 1400px;
		max-width: 94%
	}
	#feature-slider .cycle-slideshow {
		max-width: 100%;
	}
	#feature-slider .cycle-slideshow img {
		width: 100%;
	}
}

Regards,
Sakin

[Author]

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