[Sakin]

Hello Daniele,

When I check your homepage in iPad it’s working fine. Can you send me the URL of the pages that you have an issue?

Regards,
Sakin

[Sakin]

@indiemae: We have no control over your site content and database. The theme is just for design and it’s just changed the look and feel of your site. Also, we don’t know your site URL and also you have never given us the site access. So, how come we deleted your site. Looks like there is some confusion. You can ask your server support for login access logs.

[Sakin]

@valelotartaro: Yes, that the issue. The script still finds that slider and have issue like that. So, what you need to do is disable slider then add Header Image as well. Maybe, you can just add “GIF” image if you want work it like video animation.

So, for mobile it will load header image and for desktop it will load video. So, go to “Appearance => Customize => Header Media”

[Sakin]

@valelotartaro: Yes, you can add the following css in “Appearance => Customize => Additional CSS” box:

.woocommerce div.product div.images .flex-control-thumbs {
    margin-top: 20px;
}

[Sakin]

@yuyu: So, to edit the footer content in Catch Fullscreen Pro theme, you can just go to “Appearance => Customize => Theme Options => Footer Editor Options” and change it. So, you can just remove the shortcode “[site-link]” to remove CATCH FULLSCREEN PRO BY CATCH THEMES.

[Sakin]

Hello Stevieg,

Can you login to your site Dashboard and then go to “Catch Web Tools => Webmaster Tools”, there “Enable Webmaster Module” should be checked in “Check to Enable” and then click on “Header and Footer Scripts” and then add your script in “Enter scripts or code you would like output to wp_head(): “.

Share your site URL once you have added the code then, I can check in your site source. We also do same in our site and it’s working fine.

Regards,
Sakin

[Sakin]

Hello Valeria,

There looks like you have Featured Slider Section enabled but not configured. So, can you go to “Appearance => Customize => Theme Options => Featured Slider” and make sure it’s “Disabled”.

Regards,
Sakin

[Sakin]

Sorry, please try the following css instead:

.page-id-12344 #site-header-image {
    display: none;
}

[Sakin]

@cindyjenkins: For upgrade to pro version. You need to download zip file from your account at https://catchthemes.com/my-account/ then upload in your site from “Appearance => Themes => Add New = Upload Theme” and browse the zip file you have downloaded and finally install and activate. For more, check out video at https://youtu.be/gVvrbKJNfkE

But if you are thinking of update only, then check this video at https://youtu.be/W95SuabDZi8

Also, please post in your site URL for us to check in.

[Sakin]

@satoruh: It’s working fine in iPad pro. Which browser are you using it?

[Sakin]

@spesistockholm: After adding ssl you need to do many steps. You can check out tutorial at https://www.wpbeginner.com/wp-tutorials/how-to-add-ssl-and-https-in-wordpress/. Best is to ask your Website hosting server support to help you add that.

[Sakin]

@skynet: I check in your screenshot and site and I see that you have custom css which is causing that issue. So, add the following css:

.entry-meta .comments-link {
	-webkit-box-sizing: border-box;
	-moz-box-sizing:    border-box;
	box-sizing:         border-box;
}

[Sakin]

@skynet: We don’t control favicon from the theme. So, it must be WordPress core issue or plugin if you have used any. WordPress core 5.0.1 has lot of issue currently and they are working on it.

[Sakin]

Hi Hans,

1. You can remove the background and box shadow by adding the following css:

.ctgallerypostpageimage .hentry:hover .entry-container {
    background-color: transparent;
    box-shadow: none;
}

2. To open in new window, you can check in that widget it has option “Check to Open Link in new Tab/Window”. Just check that and save it.

But if you don’t want that black hover box and all then please replace that widget with “CT: Featured Images”. This suits your need more.

Regards,
Sakin

[Sakin]

I check in your site and I can see “Promotion Headline”. It says “Up to 60% Off Your Design Until December 10th. See Packages For Details ! Buy Now”

Also, I check in your site and you are using Hummingbird Performance plugin. You can clear cache from there and check in.

[Sakin]

ok I will send you email for this

[Sakin]

Hi Hans,

You can change the background color as per your need in the following css and then add it in “Appearance => Customize => Additional CSS” box:

.site-footer .sidebar-before-footer {
    background-color: #000;
}

Thanks for your appreciation and if you like my support and theme then you can support us by providing your review and rating at https://wordpress.org/support/theme/lucida/reviews/?filter=5

Regards,
Sakin

[Sakin]

@mk: Have you used any cache plugin also can you remove the view source access. I need to check that.

[Sakin]

Hi Zuza,

I see that you have extra custom css that’s causing issue. Please remove the flowing css from “Appearance => Customize => Additional CSS” box:

/* To remove search button from navigation bar */
.menu-toggle-wrapper {
    display: none !important;
}

Regards,
Sakin

[Sakin]

@mk: Do you mean to remove the existing image that you have in theme default. Then don’t worry, just upload new header images after that click on “Randomize uploaded headers”. This will randomize the images that you have uploaded and ignores theme default images.

[Author]

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