[Pratik]

Hi, Sarah.

This message means that the software could not be extracted from the zip archive. Can you please check that your web server has available space on the volume where WordPress is installed and that you’re not running into quota issues (if applicable)?

Thanks,
Pratik

[Pratik]

Hi @Chris,

We wont be able to debug unless we can replicate the error. I will ping @Sakin and see how we can move forward on this.

Regards,
Pratik

[Pratik]

hi @chris,
Assuming http://www.elsiena.nl/ as your site url(I got it from your old support ticket), the site is loading fine. Sliders, images all are loading fine. Can you check it again. Sometimes, there are some cache issues. Please try clearing your cache, or a different web browser, or even a different machine.

Regards,
Pratik

[Pratik]

hi @LisHilton,
Can you post in those site urls so we can check them?

Regards,
Pratik

[Pratik]

Hi @Sarah,

Usually in web(html) those letters are encoded. If you want to use those letters, you need to paste them in html as follows:
* ä for ä
* ö for ö and so on

The list is here: http://www.starr.net/is/type/htmlcodes.html

Let me know if this solves your issues or not.

Regards,
Pratik

[Pratik]

HI @Sarah,

Please follow the instructions for updating pro theme here: http://catchthemes.com/theme-instructions/simple-catch-pro/#updating

Let me know if you have any problems.

Regards,
Pratik

[Pratik]

Hi @Iygiahuan,
Ok, because of a default min-width CSS attribute, the logo is not being centered properly. Also for social icons to move it in level with the title, remove the previous code and add in following CSS code in the same place:

#header .logo-wrap {
    float: none;
    margin: 0 auto;
    min-width: 0;
    width: 50%;
}
#site-details {
    padding-top: 30px;
}

#header .social-search {
    margin-top: -45px;
}

Let me know how this works out.

Regards,
Pratik

[Pratik]

Hi @4Dmaze,
I think that message is from a plugin. Can you post in your site url so i can check it.

Thanks,
Pratik

[Pratik]

Other thing you can do is go to your database and go to your prefix_options table and then change the home option (most probably in second row).

[Pratik]

Humm,

Thats strange. It should have worked. You should be able to access http://www.sample.com/wp/wp-admin and login from there and revert the changes.

[Pratik]

I cannot see any header widgets. Do you mean Header Main menu?

[Pratik]

Hi @husker,

Can you post in your site url?

Regards,
Pratik

[Pratik]

Hi @4Dmaze,

You can change your site URL in Dashboard=> Settings=> General Settings=> Site URL if you want your site home page to be different from your WordPress installation directory.

Hope this helps.

Regards,
Pratik

[Pratik]

Hi @marga,

Use following CSS code in Appearance=> Customize=> Theme Options=> Custom CSS box:

#site-branding, #site-logo, #site-header {
    display: block;
    float: none;
    text-align: center;
}

Let me know if this works out or not.

Regards,
Pratik

[Pratik]

hi @jerre,
I am sorry, it looks like you changed the theme. Please revert it back so I can check it.

Regards,
Pratik

[Pratik]

Hi @Iygiahuan,
To vertically align the site title to logo and then horizontally center the block, add in following CSS Code in Appearance=> Customize=> Theme Options=> Custom CSS box

#header .logo-wrap {
    float:none;
    margin: auto;
    width: 50%;
}
#site-details {
    padding-top: 30px;
}

Let me know how it works out.

Regards,
Pratik

[Pratik]

Hi @Mark,

The options from free version will migrate to pro version without any user intervention. If you have activated pro version, then the settings in free version should be automatically adjusted in pro version too.

Now, the changes in functions.php will be a bit tricky but what you need to do is create a child theme and add in all the custom functions in the child theme’s functions.php. (Go here for details on child theme creation.) This is what we can suggest at the moment. It recommended to hire a customizer if you are not sure about the things.

We will help you with anything that falls under theme support scope.

Regards,
Pratik

[Pratik]

Hi @bluepigster,

Themes Submitted in WordPress core library will check with the themes in WordPress.org repo. Since our theme is in WordPress.org themes repo, it has clashed with your theme.

Let me know if you want other help regarding themes from Catch Themes.

Regards,
Pratik

[Pratik]

Hi @bluepigster,

I think there is some misunderstanding here. The theme you are using in your site is Chicago, but it is not our theme. Our theme demo is here.

This forum is exclusively for Catch Themes theme only.

Regards,
Pratik

[Pratik]

@Catchchris,

Thank you for taking the time to review the theme. Please post in if you have any other questions. Have a nice day.

Regards,
Pratik

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