Viewing 11 posts - 1 through 11 (of 11 total)
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  • #262121
    antonio2020
    Participant

    I’ve insert the Youtube link in Media Header, I can se in preview the Mobile view of the site.
    If I check on my phone I can’t see video.

    Thanks a lot.

    Antonio

    #262172
    Skandha
    Keymaster

    @antonio2020: Hello Antonio,
    The Header Video only works on screen size above 900px. This is a default WordPress Feature. To have Header Video even on mobile devices you will need to use our Header Enhancement Plugin.

    Let me know if this solves your issue.
    Kind Regards,
    Skandha

    #262250
    antonio2020
    Participant

    Hi,
    with Header Enhancement installed also in desktop version, is not possibile to see the video. I’ve tryed with a video in the media lybrary or with a youtube link, but nothing is visible.
    Site is: https://www.vinaleantonella.com/
    Now the Header Enhancement is installed but disabled.
    Is active the youtube link, but is not visible on mobile.

    Waiting for your kind replay.
    Thanx

    #262390
    Skandha
    Keymaster

    @antonio2020: Hello Antonio,
    Can you please activate the plugin so that I can look into the issue?

    Kind Regards,
    Skandha

    #262436
    antonio2020
    Participant

    Now Header Enhancement is activated.

    ^_^

    #262464
    Skandha
    Keymaster

    @antonio2020: Hello Antonio,
    You don’t seem to have selected a Header Video. Can you please select a Header Video so that I can look into the issue?

    Kind Regards,
    Skandha

    #262497
    antonio2020
    Participant

    youtube link

    #262498
    antonio2020
    Participant

    In this moment is selected a youtube link, but if I insert a shart video is the same.
    Kind regards,

    Antonio

    #262504
    Skandha
    Keymaster

    @antonio2020: Hello Antonio,
    I will need to look into your site to debug the issue. I have sent you an email. Please check your inbox as well as the spam folder.

    Kind Regards,
    Skandha

    #262636
    antonio2020
    Participant

    SOLVED, was “NextGEN Gallery” in conflict with it, disabled this plugin, now works.

    Just a question:
    in the mobile does’t start automatically, is possible to set?

    Kind regards,

    Antonio

    #262805
    Skandha
    Keymaster

    @antonio2020: Hello Antonio,
    Do you want your video to autoplay and also have sound?

    Kind Regards,
    Skandha

Viewing 11 posts - 1 through 11 (of 11 total)
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