Viewing 11 posts - 1 through 11 (of 11 total)
  • Author
    Posts
  • #293130
    george74
    Participant

    Hello, i use these theme. But in the mobile version header not working and i dont see video.. only black screen.
    Any solution?

    regards
    George

    #293131
    Skandha
    Keymaster

    @george74: Hello George,
    Can you please post in your site URL so that I can look into the issue?

    Kind Regards,
    Skandha

    #293203
    george74
    Participant
    #293192
    george74
    Participant

    Hello,
    sure
    page https://duri.pribehcaju.sk

    thank you

    #293218
    Skandha
    Keymaster

    @george74: Hello George,
    The Header Video not working on mobile devices or screen size below 900px width is a default WordPress Feature. You will need to use our Header Enhancement Plugin for the header video to work on mobile devices. Install and Activate the plugin and the header video should work on mobile devices as well.

    Let me know if this works out!
    Kind Regards,
    Skandha

    #293239
    george74
    Participant

    great its work now . thank you
    Its possible set video start automatically?

    #293308
    Skandha
    Keymaster

    @george74: Hello George,
    Can you please remove the under construction mode so that I can look into the issue?

    Kind Regards,
    Skandha

    #293336
    dmnsng
    Participant

    Hello, I’m having a similar problem. I intalled the Header Enhancement Plugin and now the video can be seemed in mobile devices but it’s static, it’s only the thumbnail with the play button and even the Youtube logo visible. It’s unplayabe and in any case it supposes to act like a banner. I don’t know what to do.

    #293363
    Skandha
    Keymaster

    @dmnsng: Hello there,
    Can you please post in your site URL so that I can look into the issue?

    Kind Regards,
    Skandha

    #293398
    george74
    Participant

    mode was off 🙂

    #293420
    Skandha
    Keymaster

    @george74: Hello George,
    The autoplay option is only available in the pro version of the theme. I suggest you to upgrade to pro. You can check the additional-features available in the pro version of the plugin here.

    Kind Regards,
    Skandha

Viewing 11 posts - 1 through 11 (of 11 total)
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