Viewing 8 posts - 1 through 8 (of 8 total)
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  • #240675
    bruno berthet
    Participant

    hello,

    there is some update for my bugs..
    But i haven’t the last update on my site.

    how i could update manually the newest version ?
    if i copy by ftp all the latest version files, it could be done ?

    thanks
    bruno

    #240731
    Skandha
    Keymaster

    @4-allee-des-melezes: Hello Bruno,
    Weren’t you update the theme automatically from the dashboard? For information regarding automatic update please follow this link.

    Let me know if you are still having issues updating the theme.
    Kind Regards,
    Skandha

    #240740
    bruno berthet
    Participant

    hello,

    thank you for your reply.
    i’m not understand how from my CATCH dashboard, i could update my theme…
    i have to pay more for the license ?

    thaks

    #240877
    Skandha
    Keymaster

    @4-allee-des-melezes: Hello Bruno,
    If you’re theme license has not expired you won’t have to pay extra for automatic updates. Can you let me know the expiry date of your theme license?

    Kind Regards,
    Skandha

    #240894
    bruno berthet
    Participant

    hello,
    yes, it’s not expired.
    expiry date is november 2020.
    i’m sorry but i can’t understand how i could update my theme…

    thanks

    #240895
    Skandha
    Keymaster

    @4-allee-des-melezes: Hello Bruno,

    Go to your Catch Themes Account dashboard. You will now see all your purchase history and all the details of the purchase. Click on the View Details and Downloads link to get your License key. Now, follow these steps to automatically update your theme:

    – Login to your WordPress Dashboard
    – Go to “Appearance => About Theme”
    – Click on the License tab
    – Add License key under “License Key” section
    – Click on “Save Changes” and “Activate License”.

    Let me know if this works out!
    Kind Regards,
    Skandha

    #240919
    bruno berthet
    Participant

    Hello,

    i did it.
    the license key was already active and the same.
    i added my site on the catch theme account.

    the site is up to date now (version 1.4.1)

    thanks a lot..

    PS: concerning my initial problem (difference between two navigators).
    i will do a answer as the right topic.

    #240931
    Skandha
    Keymaster

    @4-allee-des-melezes: Hello Bruno, I hope I was able to resolve your issue. If it’s not too much trouble, I have a quick request: could you please leave an honest review?
    https://wordpress.org/support/theme/bold-photography/reviews/#new-post
    Your review will help others know what to expect when they’re looking for the support I offer. Even a sentence or two would be hugely
    appreciated. Thanks, and if there’s anything else at all that I can do to help, don’t hesitate to let me know. Have a good day! 🙂

    Kind Regards,
    Skandha

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