June 3, 2022 at 7:23 am #305799
Hi, I’m trying out this theme and assembling other components with this theme. When using the Sucuri site check it shows just one notification/error:
Site Issue Detected. Unable to scan the page. 404 Not Found
Can you explain what is the file that Sucuri is trying to scan?
Many thanks.June 3, 2022 at 10:43 pm #305818June 4, 2022 at 3:38 am #305823
Thank you for your prompt response.
I wondered if your developers recognise the page/file that Sucuri’s free online site check (<span class=”Wo6ZAEmESLNUuWBkbMxx”>https://sitecheck.sucuri.net</span>) is looking for – Sucuri basically said the page/file cannot be found.
Is it a missing page/file required or used for this theme?
(I’ve needed to do something else on the site now and it’s wiped out).June 4, 2022 at 3:43 am #305826June 4, 2022 at 3:48 am #305827
The page or file Sucuri sitecheck cannot find is as per the original post:
Kind regards.June 4, 2022 at 5:01 am #305828
@59petals: Hello there
Can you please attach a screenshot of the Sucuri sitecheck test so that I can look into it?
SkandhaJune 4, 2022 at 11:11 am #305832
How do I attach a screenshot here? (I tried Shift+Alt+m but nothing happens) I have a .png image file
Alternatively if you have an email I can send it to?
(The screenshot basically displays the same information as my original post – the page Sucuri displays cannot be found. I’m curious what is the page/file that Sucuri complained as “cannot be found”).June 4, 2022 at 11:14 am #305837
@59petals: Hello there
You can upload the screenshot on platforms like Google Drive and Dropbox and post the link here.
This is strange as when I test using the demo link I get not error like mention.
SkandhaJune 5, 2022 at 4:22 am #305848
Hi Skandha, I just wanted to let you know:
- #305799: In the first original website (A), Sucuri reported that the page/file “cannot be found”
- #305844: In a new second website (B), Sucuri still reported that the (same) page/file “cannot be found”
- In the same new second website (B), I changed my firewall plugin and ran Sucuri – Sucuri still reported the same page/file “cannot be found”
3.1 In the same second website (B), I changed the theme from Catch Revolution to Catch Photography and ran Sucuri – no issues from Sucuri.
3.2 In the same second website (B), I changed the theme back to Catch Revolution and ran Sucuri – Sucuri reported again the same page/file “cannot be found”.
I will leave this with your team to troubleshoot.
This is no longer critical for me now – I will stop using the theme. If you figure out do post an update here – it is quite curious.
Many thanks and good luck!June 6, 2022 at 1:02 am #305844
As mentioned earlier I have wiped out the original website. So, I have reinstalled the same setup on a fresh different website – which still gives the same Sucuri scanning result (I have to hide the name of this website, so the name is erased).
Here is the image file:
Kind regards.June 6, 2022 at 2:18 am #305891
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