Viewing 11 posts - 1 through 11 (of 11 total)
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  • #305799
    59petals
    Participant

    Hi, I’m trying out this theme and assembling other components with this theme. When using the Sucuri site check it shows just one notification/error:

    Site Issue Detected. Unable to scan the page. 404 Not Found

    https://www.petalrocks.com/wp-content/themes/catch-revolutionassets/js/html5.min.js?ver=3.7.3

     

    Can you explain what is the file that Sucuri is trying to scan?

    Many thanks.

    • This topic was modified 2 months, 1 week ago by 59petals.
    #305818
    Skandha
    Participant

    @59petals: Hello there

    Is your site URL https://www.petalrocks.com/? Can you please make your site accessible so that I can look into the issue?

    Kind Regards,
    Skandha

    #305823
    59petals
    Participant

    Hi Skandha,

    Thank you for your prompt response.

    I wondered if your developers recognise the page/file that Sucuri’s free online site check (<span class=”Wo6ZAEmESLNUuWBkbMxx”>https://sitecheck.sucuri.net</span&gt;) is looking for – Sucuri basically said the page/file cannot be found.

    Is it a missing page/file required or used for this theme?

    Kind regards.

    (I’ve needed to do something else on the site now and it’s wiped out).

    #305826
    Skandha
    Participant

    @59petals: Hello there

    I checked the Catch Revolution Free demo with the Sucuri Security Check and didn’t find any issues. Can you mention which file could not be found?

    Kind Regards,
    Skandha

    #305827
    59petals
    Participant

    Hi Skandha,

    The page or file Sucuri sitecheck cannot find is as per the original post:

    i.e. /wp-content/themes/catch-revolutionassets/js/html5.min.js?ver=3.7.3

     

    Kind regards.

    #305828
    Skandha
    Participant

    @59petals: Hello there

    Can you please attach a screenshot of the Sucuri sitecheck test so that I can look into it?

    Kind Regards,
    Skandha

    #305832
    59petals
    Participant

    How do I attach a screenshot here? (I tried Shift+Alt+m but nothing happens) I have a .png image file

    Alternatively if you have an email I can send it to?

    (The screenshot basically displays the same information as my original post – the page Sucuri displays cannot be found. I’m curious what is the page/file that Sucuri complained as “cannot be found”).

    #305837
    Skandha
    Participant

    @59petals: Hello there

    You can upload the screenshot on platforms like Google Drive and Dropbox and post the link here.

    This is strange as when I test using the demo link I get not error like mention.

    Kind Regards,
    Skandha

    #305848
    59petals
    Participant

    Hi Skandha, I just wanted to let you know:

    1.  #305799: In the first original website (A), Sucuri reported that the page/file “cannot be found”
    2.  #305844: In a new second website (B), Sucuri still reported that the (same) page/file “cannot be found”
    3. In the same new second website (B), I changed my firewall plugin and ran Sucuri – Sucuri still reported the same page/file “cannot be found”

    3.1 In the same second website (B), I changed the theme from Catch Revolution to Catch Photography and ran Sucuri – no issues from Sucuri.
    3.2 In the same second website (B), I changed the theme back to Catch Revolution and ran Sucuri – Sucuri reported again the same page/file “cannot be found”.

    I will leave this with your team to troubleshoot.

    This is no longer critical for me now – I will stop using the theme. If you figure out do post an update here – it is quite curious.

    Many thanks and good luck!

     

     

    • This reply was modified 2 months, 1 week ago by 59petals.
    #305844
    59petals
    Participant

    Hi Skandha,

    As mentioned earlier I have wiped out the original website. So, I have reinstalled the same setup on a fresh different website – which still gives the same Sucuri scanning result (I have to hide the name of this website, so the name is erased).

    Here is the image file:

    https://www.dropbox.com/s/rsx5bpxyghfpqs6/screenshot.png?dl=0

     

    Kind regards.

    #305891
    Skandha
    Participant

    @59petals: Hello there

    I will need to look into your site to debug the issue. I have sent you an email. Please check your inbox as well as the spam folder.

    Kind Regards,
    Skandha

Viewing 11 posts - 1 through 11 (of 11 total)
  • The topic ‘Sucuri security check: Unable to scan the page. 404 Not Found’ is closed to new replies.