[FathomCyber]

Hi! I’m still setting up my website (https://www.fathomcyber.com). I really love the WEN Business theme! However, the page load times are incredibly long for the landing page. Looking at the results from Pingdom and other sites, it looks like the slider is pulling content from another website (i1.wp.com) rather than my own. I don’t understand why it is doing this. It should be pulling from the featured image from my site instead. Any ideas why this is happening? I’ve tried deleting the pictures locally (on the server) and adding them again, then re-linking the new pictures as the Featured Image, purging the local cache, and purging my CloudFlare cache (in that order). But that still didn’t seem to help.

[wensolutions]

Hello @fathomcyber,

Thank you very much for using the theme.

As for the issue, when we tested your site, we did not find the issue as you have mentioned i.e. the site loading time is faster than what you have explained.

However there could be still several reasons making the site slow which you can check and verify on your side.

1. Slow WordPress hosting: The first thing that could create problems with the image slider speed is your WordPress hosting. Bad hosting will make your website slow, and it will automatically make your WordPress slider slow to load.

2. Not Using the Latest WordPress Version

3.Use of Non Optimized Images so try using optimized image as far as possible.

So you can check these steps and go for the fixes.

If you have any issues further please let us know.

Further, please post your query directly in our official support forum given below :

https://themepalace.com/forum/pro-themes/wen-business-pro/

Thank you.

Best Regards!!

[FathomCyber]

It took a while for support to respond, and I was able to figure out the problem. I forgot that I had enabled Jetpack caching/CDN of images, and I stumbled across the setting one time while reviewing the site. I disabled that, and the site sped up considerably.

[wensolutions]

Hello @fathomcyber,

Glad that your issues are resolved.

If you have any issues further, then do not forget to post them in our official support forum given below:

https://themepalace.com/forum/pro-themes/wen-business-pro/

Thank you.

[Author]

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