Viewing 17 posts - 1 through 17 (of 17 total)
  • Author
    Posts
  • May 2, 2019 at 12:14 pm #171779
    essetikappa
    Participant

    Hello,
    I’m using Corporate Fotografie free. After last updates, if I change Fluid or Boxed under Appearance=> Customize=> Theme Options => Layout Options, nothing changes and the site appears always boxed. I need it fluid (full width). Can you help me, please?
    Kind Regards

    May 3, 2019 at 12:13 am #171801
    Skandha
    Participant

    @essetikappa: Hello there,
    I check for the issue at my end and the Fluid or Boxed Layout options seems to working fine.
    Can you post in your site URL so that I can look into the issue?

    Kind Regards,
    Skandha

    May 3, 2019 at 4:29 am #171819
    essetikappa
    Participant

    Hello Skandha,
    thank you for your kind answer.
    the site URL is http://www.thelma-louise.it.

    I found a simply workaround (only for my needs) that is changing

    #page {
    padding: 0 2%;
    }

    to

    #page {
    padding: 0 0%;
    }

    adding that lines in Appearance => Customize => Additional CSS.

    In Appearance => Customize => Theme Options => Layout Options switching between fluid or boxed still change nothing.

    Do you have a better idea?

    thank you a lot
    kind regards

    May 3, 2019 at 6:02 am #171831
    Skandha
    Participant

    @essetikappa: The Fluid and Boxed Layout option maybe not be working due to a plugin conflict. Can you disable all the plugins and check if the Boxed an Fluid Options works?

    Let me know if the issue persists.
    Kind Regards,
    Skandha

    May 3, 2019 at 7:31 am #171840
    essetikappa
    Participant

    Hello Skandha,
    I’ve disabled all the plugins, but the issue persists.
    please let me know if I could reactivate them all.

    thank you
    kind regards

    May 3, 2019 at 7:35 am #171841
    essetikappa
    Participant

    I’ve tried an old staging site with version 1.0 (fotografie 2.0). everithing works well there

    http://thelma-louise.essetikappa.a2hosted.com/

    best regards

    May 4, 2019 at 12:59 pm #171902
    Skandha
    Participant

    @essetikappa: Hello there,
    I will need to have a look at your admin settings to debug the issue. For that I will need you WP Admin Credentials. I will contact you shortly by email.

    Kind Regards,
    Skandha

    May 6, 2019 at 2:31 pm #171997
    essetikappa
    Participant

    Hello Skandha,
    thank you for your kind answer.
    I’ve re-activated all the plugins and putted that lines in additional css section and seems ok.

    I’m not propend to give you full access, but if you want to test it out and try to fix it, then I could send you a dublicator backup with easy admin credenzials.
    please, let me know.

    thank you a lot indeed for your kind help and your immediate support.
    kind regards

    May 7, 2019 at 2:16 am #172030
    Skandha
    Participant

    @essetikappa: Yes you can send me a dublicator backup with easy admin credenzials. I had sent you an email earlier. You can provide me the credentials through that email.

    Kind Regards,
    Skandha

    May 7, 2019 at 11:14 am #172066
    essetikappa
    Participant

    Hi Skandha,
    I’ve sent you via wetransfer a duplicator backup (the one not upgraded with everythings working). If you do the upgrades then you’ll find the issue.
    Yuo can set a new wp admin password in section options of step 3 of duplicator restore wizard.

    Kind Regards

    May 8, 2019 at 3:02 am #172119
    Skandha
    Participant

    @essetikappa: Hello there,
    I checked your site and the Fluid Layout option seems to be working well now even without any additional CSS Code.

    Let me know if the issue is resolved.
    Kind Regards,
    Skandha

    May 8, 2019 at 4:16 am #172125
    essetikappa
    Participant

    Do you have updates all the stuff?
    As I wrote, the sent backup is the last working. If you do all the updates you’ll find the issues.
    It could be a php related? wich version do you use for your tests? Mine is 7.0

    kind regards

    May 8, 2019 at 6:17 am #172138
    Skandha
    Participant

    @essetikappa: Hello there,
    I have the latest version of the theme at my end and the Fluid Layout seems to be working fine.

    I checked your site https://www.thelma-louise.it/ when you select the Fluid Layout option fluid-layout class should show up in the <body> which is not showing on your site.

    I will need to have look at your site http://thelma-louise.essetikappa.a2hosted.com/ and will need you WP Admin Credentials. Let me know what you would like to do.

    You can try installing the theme and check if this resolves the issue as well.

    Kind Regards,
    Skandha

    May 8, 2019 at 1:09 pm #172163
    essetikappa
    Participant

    done! I’ve created an admin account for you on http://thelma-louise.essetikappa.a2hosted.com/ and send credentials via email (replying to your mail). I don’t do any updates, so you can see what’s wrong after them.

    thank you a lot
    kind regards

    May 9, 2019 at 12:42 am #172190
    Skandha
    Participant

    @essetikappa: Hello there,
    There seem to be a little bug in the theme. The issue has been fixed an update will be very soon. I will let you know when the update is released. Thank you for reporting the issue.

    Kind Regards,
    Skandha

    May 9, 2019 at 7:21 am #172239
    essetikappa
    Participant

    Thank you very much for fix it.

    kind regards

    May 9, 2019 at 11:58 pm #172275
    Skandha
    Participant

    @essetikappa: Hello there, I hope I was able to resolve your issue. If it’s not too much trouble, I have a quick request: could you please leave an honest review?
    https://wordpress.org/support/theme/corporate-fotografie/reviews/#new-post
    Your review will help others know what to expect when they’re looking for the support I offer. Even a sentence or two would be hugely appreciated. Thanks, and if there’s anything else at all that I can do to help, don’t hesitate to let me know. Have a good day! 🙂

    Kind Regards,
    Skandha

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