Tagged: download, logo, site identity
- This topic has 7 replies, 2 voices, and was last updated 4 years ago by
Skandha.
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May 2, 2019 at 2:34 pm #171785
SofyaGS
ParticipantThe logo that I use for my site (uacartplatform.com) identity does not show up on the screen. Everything was fine until few days ago.Could you please help me to solve this problem?
May 3, 2019 at 12:43 am #171807Skandha
Participant@sofyags: I think there is some issue with the source of your site logo .png image. Can you disable all your plugins and check if this resolves the issue?
Let me know if the issue persists!
Kind Regards,
SkandhaMay 3, 2019 at 4:01 pm #171853SofyaGS
ParticipantThank you for your response!
I cannot disable all my plugins. Is there another solution?
May 4, 2019 at 1:19 pm #171907Skandha
Participant@sofyags: Can you let me know why cannot you disable your plugins? Disabling all the plugins is the first step in debugging the issue.
Kind Regards,
SKandhaMay 4, 2019 at 2:40 pm #171912SofyaGS
ParticipantBecause if I do, my website will not work properly. But anyway, even if I disable the plugins, what should I do next?
May 4, 2019 at 11:36 pm #171920Skandha
Participant@sofyags: Hello there,
After disabling all your plugins you will need to check if the site logo is appearing. This is done to check if the issue is showing up due to any plugin..Kind Regards,
SkandhaMay 5, 2019 at 10:39 am #171943SofyaGS
ParticipantYes, it was a problem of a plugin. Thanks a lot! now all is solved:)
May 5, 2019 at 11:46 pm #171961Skandha
Participant@sofyags: Hello there, I hope I was able to resolve your issue. If it’s not too much trouble, I have a quick request: could you please leave an honest review?
https://wordpress.org/support/theme/catch-starter/reviews/#new-post
Your review will help others know what to expect when they’re looking for the support I offer. Even a sentence or two would be hugely appreciated. Thanks, and if there’s anything else at all that I can do to help, don’t hesitate to let me know. Have a good day! 🙂Kind Regards,
Skandha -
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