Viewing 5 posts - 1 through 5 (of 5 total)
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  • #89739
    seanywoo
    Participant

    I’ve not long updated to the latest CatchBox Free WordPress theme, and some serious problems have occurred. Firstly, the Customise sections won’t load on my website http://www.thevillablogger.com to make any necessary changes.

    Also, my logo in the Header section is now showing up twice since the update. Can anyone please help me to resolve this issues.

    #89752
    Mahesh
    Keymaster

    @seanywoo: Custom Header was added in latest Catch Box version so you are seeing two images. You will need to disable custom header by going following link with admin logged in ( since customizer is not loading in your context ):
    http://www.thevillablogger.com/wp-admin/themes.php?page=custom-header
    We are trying to resolve the customizer issue. Sorry for the inconvenience. Thank you for your patience.
    Let me know if any problem occurs.

    Regards,
    Mahesh

    #89776
    seanywoo
    Participant

    Thank you very much for your help, I’ve done what you said and the problem was resolved, but there is no other way of getting to the customiser without the link you provided.

    Since the the update, I’ve also noticed that my iPhone app icon doesn’t appear on my iPhone or anyone else’s any more, which is ashamed. Hopefully you guys who do a great job, will sort these little problems out soon.

    Regards

    Glenn

    #89790
    Mahesh
    Keymaster

    @seanywoo: Our team is already into resolving the problem. We are trying to fix the issue as soon as possible and we’ll let you know. Sorry for the trouble and inconvenience.

    Regards,
    Mahesh

    #89804
    Mahesh
    Keymaster

    @seanywoo: Is the customizer working fine with other themes (WordPress core themes)? Please check and let me know.

    Regards,
    Mahesh

Viewing 5 posts - 1 through 5 (of 5 total)
  • The topic ‘Since update, I've got problems in the header section, and no use of the cjkkkkm’ is closed to new replies.