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  • #226654
    Tomàs Ferrão
    Participant

    Hi !

    Please HELP !
    I was in the menu option and I wanted just to reset the menu and I’ve clicked on the red button “reset” and the whole website was reset ! removing pictures, music menu everything that I’ve created since a month… I don’t know how to come back ! I think also the pro version that I’ve paid has been removed has I can’t see the music menu that I put (this only exist when you pay the pro version)
    Please help me ! there are so many things that I forgot how to do, It tooks me ages to do it…
    contact me on whatsapp phone anytime : +44 7 432 832 ***
    or email : manon.*****s-at-gmail.com

    thank you in advance !

    #226655
    Tomàs Ferrão
    Participant
    #226718
    Skandha
    Keymaster

    @ruberaroots: Hello there,
    The Reset Button at the top of the customizer resets all your customizer settings. When you click on it you also get a Caution: Reset all settings to default. Process is irreversible. confirmation message. Now that you have reset your settings it cannot be retained.

    Also I suggest you not post your email address or contact number in this public support forum.
    Kind Regards,
    Skandha

    • This reply was modified 3 weeks, 5 days ago by Skandha.
    #226800
    Tomàs Ferrão
    Participant

    Hi,

    I didn’t get any caution message and confirmation message ! If I had I would have never click on “yes” or something like that!
    Please help me

    Best regards,

    #226901
    Skandha
    Keymaster

    @ruberaroots: Hello there,
    When you click on Reset you will get a confirmation message Caution: Reset all settings to default. Process is irreversible. And if you click OK only then the customizer settings will be reset. I am afraid as this process is irreversible you will need to again set your customizer settings.

    Kind Regards,
    Skandha

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