Viewing 12 posts - 1 through 12 (of 12 total)
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  • #260421
    choro
    Participant

    Nice to meet you.
    I am writing sentences using Google Translate.

    Earlier, I set this Theme to WordPress 5.1.1.
    However, the “Featured Slider” was not displayed.

    I only select from customization to front page.

    I came up with the idea of ​​trying to import a demo.
    However, when I pressed the import button, I got “Error: Internal Server Error (500)”.

    I doubted the WordPress settings and tried multiple versions with the same results.
    The same result was obtained with the newly set WordPress.

    Do you know the cause?

    #260442
    Skandha
    Keymaster

    @choro: Hello there,
    Can you please try contacting your web server regarding the Internal Server Error (500) issue?

    Let me know if the issue persists!
    Kind Regards,
    Skandha

    #260504
    choro
    Participant

    Thank you very much. I rented another server and tried it, and the import was successful.
    However, the “Featured Slider” didn’t work.
    Is it a feature that does not exist in Free?

    #260521
    Skandha
    Keymaster

    @choro: Hello there,
    Can you please post in your site URL and activate the featured slider section so that I can look into the issue?

    Kind Regards,
    Skandha

    #260530
    choro
    Participant

    I compared the demo with the code on my site https://f.easyuploader.app/eu-prd/upload/20200927185811_435a47753457446a3856.png

    I was aware that the slider was set correctly. https://f.easyuploader.app/eu-prd/upload/20200927185859_7862533844584e316868.png

    Do you know what caused it?

    #260624
    Skandha
    Keymaster

    @choro: Hello there,
    I will need to look into your site to debug the issue. Can you please post in your site URL?

    Kind Regards,
    Skandha

    #260668
    choro
    Participant

    http://devotepress.wp.xdomain.jp/

    I set it here.

    Install WordPress
    Install theme
    Install plugin
    Install demo

    that’s all

    #260677
    choro
    Participant

    I will add it.
    The NewsTicker is also set, but it’s not working.

    #260826
    Skandha
    Keymaster

    @choro: Hello there,
    The seems to be an bug in the theme. The issue has been fixed and an update will be released very soon. I will let you know when the update is released.

    Kind Regards,
    Skandha

    #260880
    Skandha
    Keymaster

    @choro: Hello there,
    The update has been released. Please update the theme and let me know if the issue is resolved.

    Kind Regards,
    Skandha

    #260945
    choro
    Participant

    Thank you! It worked!
    This theme is really cool!
    Thank you for responding to your busy schedule.

    #261014
    Skandha
    Keymaster

    @choro: Hello there, I hope I was able to resolve your issue. If it’s not too much trouble, I have a quick request: could you please leave an honest review?
    https://wordpress.org/support/theme/devotepress/reviews/#new-post
    Your review will help others know what to expect when they’re looking for the support I offer. Even a sentence or two would be hugely
    appreciated. Thanks, and if there’s anything else at all that I can do to help, don’t hesitate to let me know. Have a good day! 🙂

    Kind Regards,
    Skandha

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