- This topic has 11 replies, 3 voices, and was last updated 3 years, 3 months ago by radrdetector.
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September 25, 2020 at 11:28 pm #260421choroParticipant
Nice to meet you.
I am writing sentences using Google Translate.Earlier, I set this Theme to WordPress 5.1.1.
However, the “Featured Slider” was not displayed.I only select from customization to front page.
I came up with the idea of trying to import a demo.
However, when I pressed the import button, I got “Error: Internal Server Error (500)”.I doubted the WordPress settings and tried multiple versions with the same results.
The same result was obtained with the newly set WordPress.Do you know the cause?
September 25, 2020 at 11:58 pm #260442SkandhaParticipant@choro: Hello there,
Can you please try contacting your web server regarding the Internal Server Error (500) issue?Let me know if the issue persists!
Kind Regards,
SkandhaSeptember 26, 2020 at 6:22 pm #260504choroParticipantThank you very much. I rented another server and tried it, and the import was successful.
However, the “Featured Slider” didn’t work.
Is it a feature that does not exist in Free?September 27, 2020 at 2:15 am #260521SkandhaParticipant@choro: Hello there,
Can you please post in your site URL and activate the featured slider section so that I can look into the issue?Kind Regards,
SkandhaSeptember 27, 2020 at 11:27 am #260530choroParticipantI compared the demo with the code on my site https://f.easyuploader.app/eu-prd/upload/20200927185811_435a47753457446a3856.png
I was aware that the slider was set correctly. https://f.easyuploader.app/eu-prd/upload/20200927185859_7862533844584e316868.png
Do you know what caused it?
September 28, 2020 at 1:46 am #260624SkandhaParticipant@choro: Hello there,
I will need to look into your site to debug the issue. Can you please post in your site URL?Kind Regards,
SkandhaSeptember 28, 2020 at 9:37 am #260668choroParticipanthttp://devotepress.wp.xdomain.jp/
I set it here.
Install WordPress
Install theme
Install plugin
Install demothat’s all
September 28, 2020 at 2:08 pm #260677choroParticipantI will add it.
The NewsTicker is also set, but it’s not working.September 29, 2020 at 10:30 am #260826SkandhaParticipant@choro: Hello there,
The seems to be an bug in the theme. The issue has been fixed and an update will be released very soon. I will let you know when the update is released.Kind Regards,
SkandhaSeptember 29, 2020 at 10:58 pm #260880SkandhaParticipant@choro: Hello there,
The update has been released. Please update the theme and let me know if the issue is resolved.Kind Regards,
SkandhaSeptember 30, 2020 at 12:17 pm #260945choroParticipantThank you! It worked!
This theme is really cool!
Thank you for responding to your busy schedule.October 1, 2020 at 3:18 am #261014SkandhaParticipant@choro: Hello there, I hope I was able to resolve your issue. If it’s not too much trouble, I have a quick request: could you please leave an honest review?
https://wordpress.org/support/theme/devotepress/reviews/#new-post
Your review will help others know what to expect when they’re looking for the support I offer. Even a sentence or two would be hugely
appreciated. Thanks, and if there’s anything else at all that I can do to help, don’t hesitate to let me know. Have a good day! 🙂Kind Regards,
SkandhaDecember 5, 2020 at 2:43 am #267298radrdetectorParticipantthanks for this it really helped..
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