Viewing 5 posts - 1 through 5 (of 5 total)
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  • #266147
    kviv1
    Participant

    Hello everyone,

    for some reason I’m not receiving an activation email for my account with the following username: kviv1

    Somehow i was able to create a post/thread in this forum. I have checked the different sections of my e-mail (spam-folder included) and requested already multiple times an activation-link for the account.

    When this issue is solved, I really would need some help with the purchased Theme Pro version i did. I’ve received an email from PayPal that the purchase was done. However then it showed me “transaction failed or something similar” despite PayPal sending money to the creator of CATCH THEMES.

    Please help me.

    With best regards,
    kviv1

    #266151
    Sakin
    Keymaster

    Hello kviv1,

    Please check now. I have manually verified your account. Now, you should be login to your account at https://catchthemes.com/my-account/ and download the theme. For installation, please check https://catchthemes.com/faq/how-to-install-themefor-pro-theme/

    Regards,
    Sakin

    #266152
    kviv1
    Participant

    Hello @Sakin,
    thank you very much. I can see the purchase now on my account. Thanks again and have a nice day/evening. 🙂

    Best regards,
    kviv1

    • This reply was modified 1 week, 5 days ago by kviv1.
    #266154
    Sakin
    Keymaster

    Hi kviv1,

    Welcome, and you too have a nice day/evening. I am in Pacific time, so Good Afternoon here.

    Regards,
    Sakin

    #266276
    richistok
    Participant

    You are good support person

Viewing 5 posts - 1 through 5 (of 5 total)
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