[NOWORRIES]

Hey everyone,

I don’t get the activation link to verify my account. I have tried it a few times but I don’t get a mail (i have checked the advertising folder).

My username ist: NOWORRIES.

Many thanks for your help

Cheers Anna

[Skandha]

@noworries: Hello Anna,
Can you please let me know what activation link you are referring to? You seem to be able to post in the support forum.

Kind Regards,
Skandha

[NOWORRIES]

Hi Skandha,

yes I have created an account but after I have had created a password there is always showing up this:

“Your account is pending verification. Please click the link in your email to activate your account. No email? Click here to send a new activation code.”

And I didn’t got the mail.

Cheers,
Anna

[Skandha]

@noworries: Hello Anna,
Can you please check the spam folder in your mailbox?

Kind Regards,
Skandha

[dino_emma]

Hi!

I have the same problem. I have checked my spamfolder but nothing there. Can u pls help me? Thank you.

[bypoppy.lu]

Hello, I have not received any link to verify my account. I bought the Catch Sketch theme pro version but I have not received anything via email and I still cannot activate my pro version. I keep getting this message “Your account is pending verification. Please click the link in your email to activate your account. No email? Click here to send a new activation code.” but still no email. Can you please help me?
Thank you in advance
Alex

[Skandha]

@noworries @bypoppy-lu: Hello there,
I have forwarded the issue to the sales team. I will get back to you soon on this.

Kind Regards,
Skandha

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