- This topic has 11 replies, 2 voices, and was last updated 10 years, 2 months ago by
tlvannoy.
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September 27, 2013 at 10:41 pm #15162
tlvannoy
MemberHere is my website http://www.hothomesutahcounty.com/
It is showing up in settings > general, in my header image preview as well as in my appearance > customize. I have searched through many different forums and haven’t found anything to fix this. Please help.
September 28, 2013 at 2:21 am #15165Sakin
Keymaster@tlvannoy: When we check in our server. It’s working fine. We are getting Site Title and Tagline. The site title and tagline will be empty only if you have empty Site Title and Tagline in “Settings => General”. So, can you trying adding in the Site Title and Tagline in “Settings => General” and click on save.
If you still have issue then let me know it. I will need to check in your server.
September 28, 2013 at 3:27 am #15167tlvannoy
MemberI have tried that and it still is not showing up. I am using Internet Explorer and Google Chrome and there is just a blank white space when I go to the site. The site title and tagline should say, “Hot Homes Utah county” and then below say. “Utah County Real Estate Professionals” Let me know what I need to do. Thank you for your help!
September 28, 2013 at 9:06 am #15174Sakin
Keymaster@tlvannoy: I have contacted your through email. Please check in. The title and tagline looks empty.
October 1, 2013 at 4:28 pm #15364Sakin
Keymaster@@tlvannoy: I see that the problem was from “SeoPress” plugin. To find that I needed to deactivate all your plugin and reactive one by one. So, please check all your plugin settings. For SEO, I recommend “WordPress SEO by Yoast”.
October 1, 2013 at 11:24 pm #15383tlvannoy
MemberI tried to download that plugin but it is giving me this error. Destination folder already exists. /hermes/bosoraweb067/b1121/ipg.saltlakehomesforsale/hhuc/wp-content/plugins/wordpress-seo/
I have deleted all of the other SEO plugins.
October 1, 2013 at 11:39 pm #15388Sakin
Keymaster@tlvannoy: Yes looks like you already have the folder “wordpress-seo”. You have to delete that folder before adding in the WordPress SEO plugin.
October 1, 2013 at 11:41 pm #15389tlvannoy
Memberwhere do I go to delete the folder?
October 1, 2013 at 11:45 pm #15391Sakin
Keymaster@tlvannoy: This folder will be in your server. So, you can either delete it from your server control panel or from FTP. If you are not know to this, then you can ask your server support to delete “wordpress-seo” folder and let them know about the issue.
October 1, 2013 at 11:59 pm #15394tlvannoy
MemberHow do I access the folders in my server? Sorry I’m very new at this.
October 2, 2013 at 12:20 am #15396Sakin
Keymaster@tlvannoy: I told you, you can get access either from FTP or from Hosting Control panel. Do you have access to any of these then you can reply me in email or why don’t you ask the server support to just delete it. They can do that for you.
October 2, 2013 at 12:47 am #15397tlvannoy
MemberI do not have access to either of those. I will see if the server will delete it if I can figure that out…
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