Viewing 8 posts - 1 through 8 (of 8 total)
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  • #228666
    Bill Kulish
    Participant

    Hi, I upgraded to the pro paid version from the standard. I have 2 sites. One is fine and everything works. On another Steelike.com It is stuck on a previous version, not 1.3 etc. and I am now getting issues.
    1. I can’t upgrade
    2. I get error messages saying “This site has no meta description”
    If you go to my site Steelike.com and view source, you will see a bunch of repetitive words and descriptions. Because I use the same paid version (2 different purchases) on the working site kulishdesignco.com if you do the same view source thing, everything there is good.

    I really am confused and don’t have the knowledge to fix so am hoping somewhere here can help.
    Thank you,
    Bill

    #228711
    Skandha
    Keymaster

    @billsteelike-com: Hello Bill,
    I checked your site and it seems to be already running on the latest theme version 1.3.1.
    Can you let me know where you are getting the error?

    Kind Regards,
    Skandha

    #228756
    Bill Kulish
    Participant

    Hi Skandha,
    I had just found the issue right after reaching out here.

    Thank you for responding.

    #228757
    Bill Kulish
    Participant

    SOLVED
    It was a W3 Plugin setting

    #228758
    Skandha
    Keymaster

    @billsteelike-com: Hello Bill,
    Glad you were able to figure it out. Have a great weekend.

    Kind Regards,
    Skandha

    #228759
    Bill Kulish
    Participant

    Thank you, I still can’t delete the previous pro version but am hoping that is not an issue. When I try it says it doesn’t exist

    #232854
    Bill Kulish
    Participant

    Help please.
    As above, I purchased two separate licenses for two separate websites of the Bold Photography Pro Theme.
    Steelike.com is okay and I can log into my account

    For kulishdesignco.com
    I can not log into my account, have the key but the license will not activate and is stuck at version 1.2 plus and says “inactive” please help.
    Thank you
    Bill

    #232986
    Skandha
    Keymaster

    @billsteelike-com: Hello Bill,
    I will contact you shortly by email.

    Kind Regards,
    Skandha

Viewing 8 posts - 1 through 8 (of 8 total)
  • The topic ‘My Pro Theme, paid won’t update nor allow me to delete previous free version’ is closed to new replies.