This topic contains 29 replies, has 3 voices, and was last updated by  Skandha 2 months, 3 weeks ago.

Viewing 10 posts - 21 through 30 (of 30 total)
  • Author
    Posts
  • #166385

    RodeBoy
    Participant

    Skandha, I am beginning to wonder if my original query did not explain my issue in enough detail. I can see that the menu fills the screen, but when I click on ‘Website Design’ for example the menu continues to fill the screen until I click the x in the menu box. It will then reduce, leaving me at the correct point on the page. This is all using my iPhone 8 plus.

    So, in summary, the problem is not the menu filling the page it is that it doesn’t reduce once a menu item is selected. Does that help explain it further? Sorry if I was not clear at the start.

    Do you think it is something to do with the menu items referring to anchor points on the home page rather than a separate page?

    Many thanks, Chris

    #166425

    Skandha
    Keymaster

    @rodeboy: Hello Chris,
    I finally got your issue. I am working on it and will update you soon on this.

    Kind Regards,
    Skandha

    #167512

    RodeBoy
    Participant

    Any updates with this Skandha? When I compare my site with the demo on my iphone the difference is that in the demo version once you click a menu item the menu goes back to the original display. With mine it stays full page until you click the x

    I guess I must have something in there it doesn’t like.

    Thanks,
    Chris

    #167625

    Skandha
    Keymaster

    @rodeboy: Hello Chris,
    The issue only occurs when you click on an anchor link in the menu. Like you have Testimonials, Website Design and Get in Touch anchor links in the Menu.
    The issue has been fixed an update will be released very soon. I will let you know when the issue is resolved.
    Thank you for reporting us the issue.

    Kind Regards,
    Skandha

    #167772

    RodeBoy
    Participant

    All sorted with version 2.0.6 updates. Thanks Skandha

    #167774

    Skandha
    Keymaster

    @rodeboy: Hello Chris, I hope I was able to resolve your issue. If it’s not too much trouble, I have a quick request: could you please leave an honest review?
    https://wordpress.org/support/theme/catch-fullscreen/reviews/#new-post
    Your review will help others know what to expect when they’re looking for the support I offer. Even a sentence or two would be hugely appreciated. Thanks, and if there’s anything else at all that I can do to help, don’t hesitate to let me know. Have a good day! 🙂

    Kind Regards,
    Skandha

    #174737

    Paul Suppo
    Participant

    Aloha,
    I have purchased the Rockstar and we are also having an issue with the menu on mobile (iphone 6S v. 12.3.1 physical device) also all emulated mobile devices as well.
    My site I have the following menu structure:
    Main -> sub -> sub -> sub -> sub -> sub -> sub -> sub -> sub -> sub -> sub
    Main
    Main -> sub
    Main

    On desktop this all works golden… On larger mobile screens is okay with this number of top level and sub level menu items
    On the smaller screens the menu opens, but does not scroll. The main page scrolls, but cannot see lower sub items at all.

    #174739

    Skandha
    Keymaster

    @psoup1965: Hello there,
    Please post in your site URL so that I can look into the issue.

    Kind Regards,
    Skandha

    #174813

    Paul Suppo
    Participant

    Psbfg.com
    Thank you

    #175568

    Skandha
    Keymaster

    @psoup1965: Can you try deactivating all your plugins and check if the menu works on mobile phones.

    Kind Regards,
    Skandha

Viewing 10 posts - 21 through 30 (of 30 total)

You must be logged in to reply to this topic.