- This topic has 11 replies, 3 voices, and was last updated 7 years, 5 months ago by Sakin.
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December 12, 2016 at 4:12 am #105158skynetParticipant
Hello if I open other pages in safari or chrome not only my blog with catchbox pro etc on my iPhone 6s Plus when click the menu page or post automatically disappears. This happen only if my iPhone is in horizontal visualization. I have try on catchbopro 4.7.1 live version and happen the same. We have the bug for more then year we need to find a solution.
Here is the 1 screenshot:
https://www.dropbox.com/s/opocas61z1xqw02/File%2012-12-2016%2C%2000%2017%2053.png?dl=0Second 2 screenshot multiple page open: https://www.dropbox.com/s/tkc005k3e3tqd8c/File%2012-12-2016%2C%2000%2017%2027.png?dl=0
December 12, 2016 at 4:22 am #105160skynetParticipantYou can try just open google homepage and your blog with catchbox pro 4.7.1 at the same time and switch trought google and back to your page and see the post on your blog disappears. Make sure you have put iPhone on horizontal because bug happen only on horizontal not vertical. Please find a solution for this or upgrade the menu with something more fast and strong. Thank you so much awesome catchthemes team!
December 12, 2016 at 1:02 pm #105202MaheshKeymaster@skynet: I checked the same on the iPhone horizontal and vertical both and yes found the issue only when you have to open tabs. When only one tab, no such issue. We are checking on it and will let you know as soon as we find the solution.
Regards,
MaheshDecember 12, 2016 at 1:04 pm #105203skynetParticipantThank you Mahesh!
December 19, 2016 at 11:49 am #105549skynetParticipantHello great Mahesh any update on this topic?
December 19, 2016 at 4:19 pm #105563MaheshKeymaster@skynet: Sorry still can’t find what’s causing it. Its kind of strange. We’ll let you know as soon as we fix it.
Regards,
MaheshDecember 20, 2016 at 4:44 pm #105630skynetParticipantThank you Mahesh for your time! i will wait for the fix. Have a nice wonderful day.
December 21, 2016 at 12:40 pm #105678SakinKeymaster@skynet: This is know issue in script if you switch between the tabs. This is really rare case of user clicking on the menu and opening another site in new tab. Sorry for this.
December 21, 2016 at 4:51 pm #105692skynetParticipant@Sakin Hello!! (i miss you) Italian users using navigate on landscape mobile, and tell me everyday when they navigate menu the content on page disappear when have more then 1 tab open. This is the why im here again to find a solution. It is a matter of habit in Italy to navigate in landscape. Do you think in the future we can solve this or is there no way to solve this ?
December 21, 2016 at 8:37 pm #105708SakinKeymaster@skynet: Well I cm thinking to replace that menu script to another one. But I am in Vacation. So, I will add in my list to do. So, most probably end of January, 2017.
December 21, 2016 at 10:44 pm #105717skynetParticipantThat would be great. Have a nice holiday! Merry Christmas and Happy New Year!
December 21, 2016 at 10:48 pm #105718 -
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