[bobgarrett]

I am using a featured image of 1920×1080 as per the example but when displayed on a 1920×1080 screen the image is expanded such that it then appears slightly blurred. Why is it expanded and how can I avoid this?

[Skandha]

@bobgarretthomenetworks-co-uk: Hello there,

I checked your site it is on maintenance mode. Can you please disable the maintenance mode so that I can look into the issue?

Kind Regards,
Skandha

[bobgarrett]

Done that now.

[Skandha]

@bobgarretthomenetworks-co-uk: Hello there,

The recommended header image size is 1920*1080px. Can you please uploading a header image of that size and check if the issue is resolved?

Kind Regards,
Skandha

[bobgarrett]

That is the size of image I loaded.

[bobgarrett]

Apologies, that was the size I thought I had loaded. My mistake, it’s now okay.

[Skandha]

@bobgarretthomenetworks-co-uk: Hello there, I hope I was able to resolve your issue. If it’s not too much trouble, I have a quick request: could you please leave an honest review?
https://wordpress.org/support/theme/corporacy/reviews/#new-post
Your review will help others know what to expect when they’re looking for the support I offer. Even a sentence or two would be hugely
appreciated. Thanks, and if there’s anything else at all that I can do to help, don’t hesitate to let me know. Have a good day! 🙂

Kind Regards,
Skandha

 

[bobgarrett]

Thanks for all your help, we have now gone live (www.ccrc.co.uk) but have two problems though only one is with the theme I think.

I have added a “wave” to the bottom of the featured image on the front page which is not showing correctly as the bottom is not transparent (not a theme problem I assume) but it does highlight that while on Chrome the image displays correctly, in Firefox it does not. Any suggestions?

[Skandha]

@bobgarretthomenetworks-co-uk: Hello there,

The image seems to be showing up fine at my end. Can you please post a screenshot of the image and explain the issue you are having?

Kind Regards,
Skandha

[bobgarrett]

You have to be patient with me! I now realise the cropped top image was because I had one stage of zoom enable on Firefox!

[bobgarrett]

Ah, the problem has returned.

I now see that the issue appears and disappears depending on the browser screen width. It is noticeable now because I added the “wave” bottom to the featured image on the front page. If you make your browser not full screen, scroll down so the bottom of the image is visible, and then move the width of the browser windows less and more then the problem appears and goes away presumably as the settings for display change.

[Skandha]

@bobgarretthomenetworks-co-uk: Hello there,

I am not able to access your site at the moment. Can you please make it accessible so that I can look into the issue?

Kind Regards,
Skandha

[bobgarrett]

That test site is now closed as we have gone live at http://www.ccrc.co.uk

[Skandha]

@bobgarretthomenetworks-co-uk: Hello there,

The wave effect seems to be work when the screen size 100%. Are you still having the issue?

Kind Regards,
Skandha

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