[Nancy]

Hi, recently you helped me with a child’s theme for WEN Pro, which I appreciate very much. The problem is all my links now go to a 404 page and there is a duplicate video on my front page. Can you advise me as to what to do? These worked before I activated the Child’s theme. Thanks so much

http://slaveryshatterslives.com/

[wensolutions]

@Nancy, after inspecting your site from browser source code it appears like you have inserted the video twice in Sidebar Frontpage Widget Area as a result there is double video on your front-page. So please verify and if exists, please remove the one and it should be fine.

Next regarding 404 page, we tried to access the posts and pages from homepage and they pretty working fine as expected.

However, if still the problem exists go to Settings -> Permalinks and [Save] the settings without any change in option and it should work.

Let us know how it goes.

[Nancy]

Thank you again. You really are a remarkable team and I love the theme and all your help. Now I can get it back on track. Is there a place where I can rate or leave feedback on the theme and the support? In all my years of hosting sites, I never had such cooperation, patience, professional, and kindness, much lost arts these days.

I can’t thank you enough. Truly.

[wensolutions]

Thank you @Nancy, your feedback is really very appreciating to us.

We will be featuring your feedback as a ‘Testimonial’ in our support website to help other assure on our support and client satisfaction.

Last but not the least, post in your queries anytime if you need any help from us.

Thank you!

[Nancy]

Oh that’s great. So happy that I can help in some small way. I stand by my words.

Thank you again for your ongoing support. My site looks great thanks to you. http://slaveryshatterslives.com/

Kind regards,
Nancy

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