Viewing 10 posts - 1 through 10 (of 10 total)
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  • #231948
    jamesroscoe
    Participant

    Hey all, currently using the free version of My Music Band. When adding a video as header media, it seems that the intended behaviour for smaller screens, e.g. mobile, is to show an image fallback rather than load the video (makes sense due to likely bandwidth limitations).

    However, in the current version (2.1.5) it seems that not only does the fallback image fail to display (a solid gray backdrop is shown instead), my dev tools console shows the site trying to access a strange resource “http://0.0.0.1” which makes the page loader spin for some time (about a minute on mobile) until it eventually times out.

    After many failed attempts at attempting a fix, I rolled back to version 2.1 as I know this works fine on another site. I wonder if this bug has any relation to this one logged for Audioman, see https://catchthemes.com/support-forum/topic/regression-of-get-http-0-0-0-1-neterr_address_unreachable/

    Can’t include a link to my site to show the bug in action as I’ve now rolled back, but if anybody else has noticed this or has any thoughts on a fix for 2.1.5 it would be much appreciated. In the meantime, I’ll stick on 2.1 until a fix has been found.

    Many thanks
    James

    #232017
    Skandha
    Participant

    @jamesroscoe: Hello James,
    The issue has been fixed and an update will be released soon. I will let you know when the update is released.

    Kind Regards,
    Skandha

    #232052
    jamesroscoe
    Participant

    Thanks Skandha – great to know. Will look forward to the fix in the new update…

    #232142
    Skandha
    Participant

    @jamesroscoe: Hello James,
    The update has been released. Please update your theme and let me know if the issue is resolved.

    Kind Regards,
    Skandha

    #232146
    jamesroscoe
    Participant

    Hi @skanda – thanks for the quick update – I have just updated to 2.1.6 which has fixed the fallback/URL issue but unfortunately the large header title and the call to action button no longer appears – instead the text my_music_band_header_title( $before, ‘ is shown.

    The site is at https://www.jamesroscoe.co.uk – I have had to rollback to 2.1 again as a result unfortunately, but you can see a screenshot of what it looked liked on 2.1.6 here (note the greyed out PHP in the header): https://imgur.com/qkinBxZ

    #232208
    Skandha
    Participant

    @jamesroscoe: Hello James,
    While trying to fix the previous issue there was a slight mistake in coding. The issue has been fixed and another theme update will be released soon. Have a good day! 🙂

    Kind Regards,
    Skandha

    #235229
    jamesroscoe
    Participant

    Sorry, I realised I never actually responded to this! Having updated to 2.1.7, the header media seems to now all work fine. Thank you very much for the fix! 🙂

    Best,
    James

    #235555
    Skandha
    Participant

    @jamesroscoe: Hello James, I hope I was able to resolve your issue. If it’s not too much trouble, I have a quick request: could you please leave an honest review?
    https://wordpress.org/support/theme/my-music-band/reviews/#new-post
    Your review will help others know what to expect when they’re looking for the support I offer. Even a sentence or two would be hugely
    appreciated. Thanks, and if there’s anything else at all that I can do to help, don’t hesitate to let me know. Have a good day! 🙂

    Kind Regards,
    Skandha

    #235831
    jamesroscoe
    Participant

    No problem @skandha, I’ve now left a review 🙂 Thanks again!

    #235832
    Skandha
    Participant

    @jamesroscoe: Hello James,
    Thank you for your wonderful review. Have a great day! 🙂

    Kind Regards,
    Skandha

Viewing 10 posts - 1 through 10 (of 10 total)
  • The topic ‘Issue with image fallback for header video’ is closed to new replies.