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  • #339907
    jed832
    Participant

    The license key that is on my Catchthemes account is invalid in WordPress. I just purchased the BlockMag Pro package one month ago, so it’s not an issue of updating. How can this be fixed?

    #339918
    Sakin
    Keymaster

    @jed832: I checked your license key status on our server, and it shows valid. So, can you test the following:

    1. For the BlockMag Pro Update, can you go to “Appearance => BlockMag Pro License” and check its status?
    2. For the FSE Pro Plugin, can you go to “Plugins => FSE Pro Plugin License” and check its status?

    You can try to deactivate the license and activate it again, then update the theme.

    Can you let me know the error message that you get?

Viewing 2 posts - 1 through 2 (of 2 total)
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