Viewing 7 posts - 1 through 7 (of 7 total)
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  • #280957
    Knut Luettig
    Participant

    WaterDomeMusic

    Startpage

    Hi There,

    After installation of WPML I got an icon fond load issue on my main menu (start page).

    Any idea how to fix it?

    Thanx + Greetz
    Knut

    #280988
    Skandha
    Keymaster

    @thunderfire: Hello Knut,
    Does the icons show up when you deactivate WPML plugin?

    Kind Regards,
    Skandha

    #281019
    Knut Luettig
    Participant

    no, unfortunately not….

    #281046
    Skandha
    Keymaster

    @thunderfire: Hello Knut,
    Can you try deactivating all the plugins and check if the issue is resolved?

    Let me know if the issue persists!
    Kind Regards,
    Skandha

    #281060
    Knut Luettig
    Participant

    @Skandha:

    Hi Skandha,

    you are fantastic.
    I was able to determine with your tip that the “Toolset Types” plugin is the culprit. This is a “helper plugin” that WPML absolutely wanted to be installed.
    I disabled it and still everything seems perfect now. I’ll talk to WPML on Monday.

    Thank you again.

    Greetings
    knut

    #281083
    Skandha
    Keymaster

    @thunderfire: Hello Knut, I hope I was able to resolve your issue. If it’s not too much trouble, I have a quick request: could you please leave an honest review?
    https://wordpress.org/support/theme/audioman/reviews/#new-post
    Your review will help others know what to expect when they’re looking for the support I offer. Even a sentence or two would be hugely
    appreciated. Thanks, and if there’s anything else at all that I can do to help, don’t hesitate to let me know. Have a good day! 🙂

    Kind Regards,
    Skandha

    #281175
    Knut Luettig
    Participant

    Hi Skandha,

    after consultation with WPML, it looks like the theme and the plugin “Toolset Types” are not compatible with each other.

    Since WPML does not have the theme itself available for download, I shall refer you to https://wpml.org/documentation/support/go-global-program/.

    WPML and Catch Themes are already members there and Catch Themes has direct contact to the developers of WPML in order to establish compatibility for the “Audioman Pro” theme as well.

    Catch Themes has already certified several themes, and according to WPML a solution can be found for this special conflict. https://wpml.org/developer/catch-themes/

    Greetz from Germany

    Knut

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