- December 11, 2018 at 10:47 am #161274
There appears to be a character limit here – how can I change this?
I need the title to be PhiladelphiaDANCE.org (21 characters)
currently, it wraps as –
CE.orgDecember 11, 2018 at 10:28 pm #161291
@philadelphiadance: You don’t seem to be using our theme. Please post your issues in the respective theme support forum.
SkandhaDecember 12, 2018 at 8:14 am #161342
I beg to disagree –
I just bought and installed your theme! Catch Fullscreen Pro (Theme Usage for Lifetime and Update for 1 year) 1 $54.99
[Order #161271] (December 11, 2018)December 12, 2018 at 11:01 pm #161368
@philadelphiadance: Please activate Catch Fullscreen Pro on your site and let me know if you have any issues.
SkandhaDecember 18, 2018 at 11:02 am #161749
I have to say I am now getting annoyed! The Pro Version is active and in use!!!!!!!!!! I am just using the photo from the free version vs the photo from the pro version.
The issue still exists, so perhaps I have simply wasted my money on your theme and need to look elsewhere since you seem rely=uctant to offer any support.
In addition, to the character limit, you also do not offer for multiples of say hero content to appear on the home page. I could go on but what is the point.
Very disappointed.December 19, 2018 at 3:57 am #161826
@philadelphiadance: You seem to have activated Radix Theme on your site. I will need you to activate Catch Fullscreen Pro theme so that I can look into the issue.
You can check out the screen shot below. The activated theme is Radix Theme and not Catch Fullscreen Pro.
SkandhaDecember 20, 2018 at 7:04 pm #161981
Again, DUUUUHHH! That is not our development site. Why would I implement a new theme and content on a live active site?
Radix is on the old active site and your theme was on a subdirectory and new development site.
But regardless of location, I bought and paid for a pro theme, had a legitimate question that you refused to answer.
At this point I have dumped your theme for lack of support or should I say intelligent support.
Worst money I have ever spent. And your claim to being responsive programming is completely false as well. Your theme performs very poorly on android devices.
Anyone reading this, run away as fast as you can!
What a waste of time and money.December 24, 2018 at 4:04 am #162135
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