[SteveWhite]

Hi,

I haven’t looked at my website since a month or so, but I now see that the header video is totally out of whack:
It is uncentered, not aligned with text, a huge white space in text, the play button is off-centered and when resizing the browser it does neither move (so disappears if browser borders are dragged over it). It used to be flush and tight above the text, so something has changed, but I cannot find out what. No settings or CSS have been able to solve it so far.

The site is:. http://www.stephenwhitmarsh.com

I would really appreciate some help.

[Skandha]

@stevewhite: Hello there,
There seems to be an issue with the header video. I will look into the issue and get back to you soon.

Kind Regards,
Skandha

[SteveWhite]

Dear Skandha,

Thank you, looking forward hearing from you.

Kind regards,
Steve

[SteveWhite]

@Skandha – any news?

[Skandha]

@stevewhite: Hello there,
The issue has been fixed and an update should be released very soon. I will let you know when the update is released.

Kind Regards,
Skandha

[SteveWhite]

@Skandha, thank you – it seems to be fixed now!

[Skandha]

@stevewhite: Hello there, I hope I was able to resolve your issue. If it’s not too much trouble, I have a quick request: could you please leave an honest review?
https://wordpress.org/support/theme/catch-sketch/reviews/#new-post
Your review will help others know what to expect when they’re looking for the support I offer. Even a sentence or two would be hugely
appreciated. Thanks, and if there’s anything else at all that I can do to help, don’t hesitate to let me know. Have a good day! 🙂

Kind Regards,
Skandha

[SteveWhite]

Dear @Skandha: Of course. However, it seems the theme has issues again with the video header:

http://www.stephenwhitmarsh.com

As you can see, the video now streches far too large. Would you have any idea what would the problem?

• This reply was modified 1 month, 2 weeks ago by SteveWhite.

[Skandha]

@stevewhite: Hello there,
I checked your site and the header video seems to be showing up fine. Can you please elaborate the issue?

Kind Regards,
Skandha

[SteveWhite]

Hi there @Skandha – thanks for you quick reply.

The video header only shows a part of the video: only the left, just less than half of it.
I.e. it doesn’t scale properly to the width of the page. I hope this clarifies.

I’ve checked on both Mac and Windows (both same issue), and android (no video).

Best,
Steve

[Skandha]

@stevewhite: Hello Steve,
Go to => Appearance => Customize => Additional CSS and add the following CSS Code.

.has-header-video .custom-header-media .wp-custom-header video {
    object-fit: unset;
}

Let me know if this works out!
Kind Regards,
Skandha

[SteveWhite]

Dear @Skandha,

Thank you for your quick suggestion.
I’m afraid that this only results in a vertically squeezed video now.
I will keep it up for a couple of days so you can see it yourself:
https://stephenwhitmarsh.com/

Thanks again,
Steve

[Skandha]

@stevewhite: Hello Steve,
The header video looks a bit stretched on mobile view on certain screen dimensions. But I think this is the best that can be done to make the video responsive.

Kind Regards,
Skandha

[Author]

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