Tagged: gridalicious, Header images
- This topic has 7 replies, 2 voices, and was last updated 2 years, 7 months ago by
Ashbourne Festival.
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AuthorPosts
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October 22, 2020 at 1:43 am #263323
Ashbourne Festival
ParticipantI have both the Pro and the free version of this theme. In the Pro version I am unable to get the header images to appear on any pages however if I change over to the free version I can get this working.
This is very frustrating as I have just spent money on the theme I want to use but it is not working for me.
Please can you let me know how to get this working again.
The Grid works fine.
October 22, 2020 at 2:21 am #263367Skandha
Participant@ashbourne-festival: Hello there,
Can you please post in your site URL so that I can look into the issue?Kind Regards,
SkandhaOctober 22, 2020 at 5:08 am #263370Ashbourne Festival
ParticipantHi Skandha
Here is the link:
http://matlockbathparishcouncil.gov.uk/info/
While you are there, I have also lost the ability to change the text colour on the scroll up colour picker.
Thanks in advance.
October 22, 2020 at 5:08 am #263372Ashbourne Festival
ParticipantHere is the link:
http://matlockbathparishcouncil.gov.uk/info/
While you are there, I have also lost the ability to change the text colour on the scroll up colour picker.
Thanks in advance.
October 22, 2020 at 5:25 am #263397Skandha
Participant@ashbourne-festival: Hello there,
Go to => Appearance => Customize => Header Image => Enable Featured Header Image on => Select Entire Site and Publish.Please check if you have the above setting selected.
Kind Regards,
SkandhaOctober 22, 2020 at 11:08 pm #263399Ashbourne Festival
ParticipantYes, of course I have tried that. It did work to start with but now does not. Like I say, it works if I change to the free theme.
October 23, 2020 at 5:05 am #263520Ashbourne Festival
ParticipantAny update on this issue Skandha?
October 23, 2020 at 11:12 am #263548Skandha
Participant@ashbourne-festival: Hello there,
I will need to look into your site to debug the issue. I have sent you an email. Please check your inbox as well as the spam folder.Kind Regards,
Skandha -
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