Viewing 8 posts - 1 through 8 (of 8 total)
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  • #263323
    Ashbourne Festival
    Participant

    I have both the Pro and the free version of this theme. In the Pro version I am unable to get the header images to appear on any pages however if I change over to the free version I can get this working.

    This is very frustrating as I have just spent money on the theme I want to use but it is not working for me.

    Please can you let me know how to get this working again.

    The Grid works fine.

    #263367
    Skandha
    Keymaster

    @ashbourne-festival: Hello there,
    Can you please post in your site URL so that I can look into the issue?

    Kind Regards,
    Skandha

    #263370
    Ashbourne Festival
    Participant

    Hi Skandha

    Here is the link:

    http://matlockbathparishcouncil.gov.uk/info/

    While you are there, I have also lost the ability to change the text colour on the scroll up colour picker.

    Thanks in advance.


    @ashbourne-festival

    #263372
    Ashbourne Festival
    Participant

    Here is the link:

    http://matlockbathparishcouncil.gov.uk/info/

    While you are there, I have also lost the ability to change the text colour on the scroll up colour picker.

    Thanks in advance.

    #263397
    Skandha
    Keymaster

    @ashbourne-festival: Hello there,
    Go to => Appearance => Customize => Header Image => Enable Featured Header Image on => Select Entire Site and Publish.

    Please check if you have the above setting selected.
    Kind Regards,
    Skandha

    #263399
    Ashbourne Festival
    Participant

    Yes, of course I have tried that. It did work to start with but now does not. Like I say, it works if I change to the free theme.

    #263520
    Ashbourne Festival
    Participant

    Any update on this issue Skandha?

    #263548
    Skandha
    Keymaster

    @ashbourne-festival: Hello there,
    I will need to look into your site to debug the issue. I have sent you an email. Please check your inbox as well as the spam folder.

    Kind Regards,
    Skandha

Viewing 8 posts - 1 through 8 (of 8 total)
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