Viewing 9 posts - 1 through 9 (of 9 total)
  • Author
    Posts
  • January 29, 2017 at 4:08 am #108230
    Cableman145
    Participant

    Everything looks good when I preview the site as an admin, but when I go directly to the site outside of that, the fonts are different and tiny.

    January 29, 2017 at 10:37 am #108245
    Mahesh
    Keymaster

    @cableman145: Please post in your site url.

    Regards,
    Mahesh

    January 29, 2017 at 9:24 pm #108276
    Cableman145
    Participant

    sccoba.com

    January 30, 2017 at 12:29 pm #108317
    Mahesh
    Keymaster

    @cableman145: Are you using any plugins? If yes, please try disabling it and check again. Found no such issue on our server. Please check the demo.
    https://catchthemes.com/demo/parallax-frame/
    Let me know further.

    Regards,
    Mahesh

    January 30, 2017 at 7:54 pm #108349
    Cableman145
    Participant

    When I logged in to try this out I noticed that even in admin mode now, the font has changed.
    Deactivated all plugins. No change.

    I saved a screenshot from before when it was working properly.
    What it used to look like:
    https://postimg.org/image/4187thozb/

    What it looks like now:
    https://postimg.org/image/fmajehn1p/

    January 31, 2017 at 10:54 am #108427
    Mahesh
    Keymaster

    @cableman145: Please try changing the theme to WordPress default themes and check if the issue persist. If the issue persist in other themes too, this is not a theme issue. If everything works fine in default theme, please try doing a clean reinstall of the theme and check again. Let me know if the problem persists.

    Regards,
    Mahesh

    February 1, 2017 at 7:38 am #108525
    Cableman145
    Participant

    Ok. Tried that. The issue did not exist in the other themes and the issue returned with a reinstall of the theme.

    February 1, 2017 at 2:50 pm #108553
    Mahesh
    Keymaster

    @cableman145: We’ll need to check for the issue on your server. We’ll contact you through email shortly.

    Regards,
    Mahesh

    February 3, 2017 at 1:08 pm #108717
    Mahesh
    Keymaster

    @cableman145: Checked your site, after a thorough check, found that your site seems to be hacked. You were using Parallax Frame ver 1.1 but deleting and installing the new one from the WordPress repo, same problem occured. So uploaded the latest version on our local manually 1.1.1 and now it is working fine. But the problem is, when I just change the theme version back to 1.1 just a line, the problem comes back again. The hack has been made to that particular version of the theme. Some facebook scripts has been automatically added to your theme’s style.css only when the user is not logged in. That is why the issue arose only in front end when not logged in. Please do a clean reinstall of WordPress and flush the whole database. Hope it helps.

    Regards,
    Mahesh

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Viewing 9 posts - 1 through 9 (of 9 total)
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