Viewing 8 posts - 1 through 8 (of 8 total)
  • Author
    Posts
  • #250443
    Dan Ainspan
    Participant

    No matter how many videos I add they are displaying in an odd layout. Can you please take a look?

    https://ibb.co/DfNZSMS

    #250448
    Dan Ainspan
    Participant

    blakethedrummer.com

    #250488
    Skandha
    Participant

    @blakethedrummer: Hello there,
    You seem to using an old version of the theme. Please update the theme to the latest version and let me know if the issue is resolved.

    Let me know if the issue persists!
    Kind Regards,
    Skandha

    #250490
    Dan Ainspan
    Participant

    Hello – WordPress is telling me everything is up to date.

    #250499
    Skandha
    Participant

    @blakethedrummer: Hello there,
    You seem to be using version 1.4.5 whereas the latest theme version is 1.5.1.I will need to look into your site to debug the issue. I will contact you shortly by email.

    Kind Regards,
    Skandha

    #250500
    Skandha
    Participant

    @blakethedrummer: Hello there,
    I have sent you an email. Pleas check your inbox. If you don’t find my mail please check the spam folder as well.

    Kind Regards,
    Skandha

    #250539
    Dan Ainspan
    Participant

    Thank you. I didn’t receive your email but was able to activate the license and update the theme. Unfortunately, it is still displaying oddly. Can you please take another look?

    #250677
    Skandha
    Participant

    @blakethedrummer: Hello there,
    I had sent you an email on the email address you have registered your Catch Themes account with. Did you check the spam folder as well?

    Can you try deactivating all your plugins and see if the issue is resolved?

    Let me know if the issue persists!
    Kind Regards,
    Skandha

Viewing 8 posts - 1 through 8 (of 8 total)
  • The topic ‘Featured Videos displaying weird’ is closed to new replies.