April 19, 2022 at 7:55 am #303434
This is my error message:
The following themes are installed but incomplete.
Catch Base Template is missing. Standalone themes need to have a
index.phptemplate file. Child themes need to have a Template header in the
I deleted and reinstalled the theme. Still no luck. Only 4 plugins in use.
Please advise!April 19, 2022 at 8:04 am #303436
@ekay: Hello there,
Can you please post in your site URL so that I can look into the issue?
SkandhaApril 19, 2022 at 2:27 pm #303448
This is the url with the error message. The featured slider is not appearing on the home page. Everything else seems to be working fine.
Please let me know if you can’t see this url. I will send you a temporary login for the site.
EileenApril 19, 2022 at 5:45 pm #303458
I think the issue is with the Themify Builder update and Catch Base. I don’t know how to resolve it. Any ideas?April 20, 2022 at 3:04 am #303480
@ekay: Hello there,
Can you please deactivate the plugin and then check if the slider works?
SkandhaApril 21, 2022 at 12:32 am #303505
Hello again, Skandha,
I figured it out. The problem came when I updated the Themify Builder. I restored my plugins from before this incident and the homepage slider returned. I’ve disabled all auto updates for plugins to avoid this in future.
Also, I went back to the Catch Base free theme, because the 1 year renewal price for the Pro version has gotten too expensive, in my opinion. It forced me change the featured slider setup (setting up new pages with featured images rather than just using the custom images option in Pro) but it works.
Thanks for your help.
EileenApril 21, 2022 at 12:34 am #303533
@ekay: Hello Eileen, I hope I was able to resolve your issue. If it’s not too much trouble, I have a quick request: could you please leave an honest review?
Your review will help others know what to expect when they’re looking for the support I offer. Even a sentence or two would be hugely appreciated. Thanks, and if there’s anything else at all that I can do to help, don’t hesitate to let me know. Have a good day! 🙂
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