- September 17, 2017 at 4:48 pm #122339
We have 12 slides in the slider, but there are 24 pagination dots. When it plays it appears to be skipping the last 12, hopping back to the first. If someone clicks on one of the dots in the second batch of dots it causes the slider to disappear, seemingly dropping lower on the page. What can be done to remove the second batch of dots? They are misleading and disruptive.
Thank youSeptember 18, 2017 at 12:54 am #122359September 18, 2017 at 1:06 am #122361September 18, 2017 at 11:34 pm #122457
Would it help if I gave you a login?
Thank youSeptember 19, 2017 at 12:06 am #122459
Also, is there a way to make it so the theme can update automatically. Or is the only way to come here to download it and then manually update it?September 19, 2017 at 12:39 am #122461
@catwingz: Yes sure, we’ll contact you through an email shortly. For updates, you’ll need to download and update it manually.
MaheshSeptember 19, 2017 at 3:13 am #122475
@catwingz: Please try disabling all the plugin and check if that solves the issue. Please update the themes to the latest version.
Let me know if the problem persists.
MaheshSeptember 19, 2017 at 9:18 pm #122521
Updating the theme didn’t help, but it turns out that the Easy Testimonials plugin is the cause of the problem. I haven’t used that one before. I will try taking it up with their support. Can you make any suggestions to relay to them?
thank youSeptember 20, 2017 at 1:16 am #122535
@catwingz: Some plugins do cause conflicts that results in theme functionality. Talking to the plugin support would the the better option for you. Let me know if any issues.
MaheshSeptember 25, 2017 at 12:40 pm #123037
Thanks againSeptember 25, 2017 at 11:53 pm #123057
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