This topic contains 8 replies, has 2 voices, and was last updated by  Skandha 3 months, 1 week ago.

Viewing 9 posts - 1 through 9 (of 9 total)
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  • #147248

    aconnor1
    Participant

    Hi,

    I’ve really enjoyed using the free version of your theme and will update to the pro version if this get’s ironed out. I am trying to add a 5th page to the featured page slider (it says I can add a maximum of 20) but I am only able to add up to 4. Everything works beautifully while having 4 pages or under, but when I try to add the 5th or 6th or so on and refresh the page, only 4 drop downs appear to allow me to select the featured pages. This is an image describing what I mean:

    https://s3.amazonaws.com/lucida-issue/Issue_Lucida.png

    Note the number of pages is listed as 6 but I only have 4 options to choose from.

    Thanks in advance!

    #147284

    Skandha
    Participant

    @aconnor1: Please try clearing you browser cache and check if this resolves the issue.

    Let me know if the issue persists.
    Kind Regards,
    Skandha

    #147296

    aconnor1
    Participant

    Unfortunately that didn’t seem to fix the issue. The No of Slides number stays the same (at 6) but I am still only able to choose 4 pages.

    #147339

    Skandha
    Participant

    @aconnor1: Please try disabling all the plugins and check if this solves the issue.

    Let me know if the issue persist and also please post in your site URL.
    Kind Regards,
    Skandha

    #147403

    aconnor1
    Participant

    This didn’t fix the issue either. The website URL is https://www.rhodasmarket.com. Would temporary credentials to the site help fix the issue?

    #147521

    Skandha
    Participant

    @aconnor1: I will contact you shortly by email.

    Kind Regards,
    Skandha

    #147676

    Skandha
    Participant

    @aconnor1: I checked your site and you seem to be saving all your changes in customizer a draft that is the reason the slider number was not changing. I have changed it to publish and the number of slides seems to be changing. Please check it and let me know if the issue is resoled.

    Kind Regards,
    Skandha

    #147722

    aconnor1
    Participant

    Thank you!!

    #147758

    Skandha
    Participant

    @aconnor1: Hello there, I hope I was able to resolve your issue. If it’s not too much trouble, I have a quick request: could you please leave an honest review?
    https://wordpress.org/support/theme/lucida/reviews/#new-post
    Your review will help others know what to expect when they’re looking for the support I offer. Even a sentence or two would be hugely appreciated. Thanks, and if there’s anything else at all that I can do to help,
    don’t hesitate to let me know. Have a good day!

    Kind Regards,
    Skandha

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