Drop down box does not work

This topic has 7 replies, 2 voices, and was last updated 10 years, 5 months ago by Sakin.

Viewing 8 posts - 1 through 8 (of 8 total)

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November 24, 2013 at 11:20 am #17588

shesue
Member

I added woocommerce to my website. On the cart page of my shop, I have set up 4 different shipping methods. I elected to have these options appear in a drop down box. However, only one of these options shows on the page with no drop down box showing to choose from. Any ideas why?

thanks

November 24, 2013 at 1:13 pm #17591

Sakin
Keymaster

@shesue: I haven’t used that. So, can you send me the link where that drop down is supposed to be there and what is it coming now. You might need to post it in WooCommerce support forum.

November 25, 2013 at 12:21 am #17606

shesue
Member

Thank you for responding. The link to my site: http://duncancarders.com/cart/
In the shipping costs area, you can see that it says “standard post”. This is supposed to be a drop down box with 4 shipping methods to choose from.

I’ve tried WooCommerce support, they blame the theme. I really don’t think it is because I’ve tried a couple of other themes with the same results. But I thought I’d try anyway.

Thanks

November 25, 2013 at 2:35 am #17608

Sakin
Keymaster

@shesue: Sorry I don’t see any shipping costs area. Can you upload the screenshot in your site and send me the URL. I cannot see it. Also the screenshot of how it should be.

November 25, 2013 at 6:07 am #17611

shesue
Member

Okay I set up 2 pictures here:
http://duncancarders.com/?page_id=429&preview=true

The top picture is what I sent before with a red arrow pointing to the shipping cost area. As I said before, it lists “standard post of $6.60”

The second picture has a red arrow showing a drop down box with different shipping options. Mine should offer: standard post, first class mail, priority mail and express priority.

Thanks,
Shelley

November 26, 2013 at 1:43 am #17630

Sakin
Keymaster

@shesue: You wither need to post your two image url or if you have upload in your page then that page needs to be published. We cannot view preview the page which haven’t been published.

November 26, 2013 at 10:36 am #17642

shesue
Member

Sorry about that! The published page: http://duncancarders.com/cart-picture/

Thanks

November 26, 2013 at 12:06 pm #17643

Sakin
Keymaster

@shesue: It’s not a theme issue. It’s your shipping settings in WooCommerce plugin. See in this screenshot https://dl.dropboxusercontent.com/u/81234910/duncancarders.png where I can select the address. For shipping you can check on youtube for video which will show you how to add it. Also check out the shipping documents at docs.woothemes.com/documentation/plugins/woocommerce/getting-started/shipping/core-shipping-options
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