• This topic has 9 replies, 2 voices, and was last updated 1 week ago by Heinz.
Viewing 10 posts - 1 through 10 (of 10 total)
  • Author
    Posts
  • #298365
    Heinz
    Participant

    Hi
    On my homepage, pictures are displayed first with the “Featured Slider”. This actually works perfectly with all browsers and smartphones. However, on the iPad, these images are pixelated. How can I ensure that the images from the “Featured Slider” are also displayed correctly on the iPad?

    #298367
    Heinz
    Participant
    #298439
    Skandha
    Keymaster

    @henebe: Hello there,

    Can you please post a screenshot of how the slider images are showing up on iPad at your end so that I can look into the issue?

    Kind Regards,
    Skandha

    #298519
    Heinz
    Participant

    Here are 2 examples
    https://vah.ch/___test/
    The images consist of large pixels because these are enlarged. I’ve had complaints from customers.

    #298804
    Skandha
    Keymaster

    @henebe: Hello there,

    Can you please let me know which iPad model you are using and is it happening on a particular web browser or all the browsers?

    Kind Regards,
    Skandha

    #298894
    Heinz
    Participant

    Hi Skandha

    I still have some browsers installed on main iPad. Here are my details. Safari is a must to run in, which is the iPad’s default browser. On the iPhone it works with Safari

    Thank you for your help.

    iPad (5. Generation)
    iOS 15.3

    Safari -> NOK
    Firefox -> NOK

    Chrom -> OK
    Opera -> OK

    #299017
    Skandha
    Keymaster

    @henebe: Hello there,

    We are looking into the issue and will get back to you soon.

    Kind Regards,

    Skandha

    #299223
    Heinz
    Participant

    By the way, this is not only the case if you have activated a slider, it is also the case if you have activated an image in “Header Media”. Example: https://speir-beschriftungen.ch

    #299224
    Heinz
    Participant
    #304728
    Heinz
    Participant

    Hello Skandh
    Can you let me know what the status is here? My customer is pushing me for an early solution.

    Thank you for your help.

    regards

    Heinz

    https://vah.ch

Viewing 10 posts - 1 through 10 (of 10 total)
  • You must be logged in to reply to this topic.