[Heinz]

Hi
On my homepage, pictures are displayed first with the “Featured Slider”. This actually works perfectly with all browsers and smartphones. However, on the iPad, these images are pixelated. How can I ensure that the images from the “Featured Slider” are also displayed correctly on the iPad?

[Heinz]

http://www.vah.ch

[Skandha]

@henebe: Hello there,

Can you please post a screenshot of how the slider images are showing up on iPad at your end so that I can look into the issue?

Kind Regards,
Skandha

[Heinz]

Here are 2 examples
https://vah.ch/___test/
The images consist of large pixels because these are enlarged. I’ve had complaints from customers.

[Skandha]

@henebe: Hello there,

Can you please let me know which iPad model you are using and is it happening on a particular web browser or all the browsers?

Kind Regards,
Skandha

[Heinz]

Hi Skandha

I still have some browsers installed on main iPad. Here are my details. Safari is a must to run in, which is the iPad’s default browser. On the iPhone it works with Safari

Thank you for your help.

iPad (5. Generation)
iOS 15.3

Safari -> NOK
Firefox -> NOK

Chrom -> OK
Opera -> OK

[Skandha]

@henebe: Hello there,

We are looking into the issue and will get back to you soon.

Kind Regards,

Skandha

[Heinz]

By the way, this is not only the case if you have activated a slider, it is also the case if you have activated an image in “Header Media”. Example: https://speir-beschriftungen.ch

[Heinz]

https://speiser-beschriftungen.ch/

[Heinz]

Hello Skandh
Can you let me know what the status is here? My customer is pushing me for an early solution.

Thank you for your help.

regards

Heinz

https://vah.ch

[Author]

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