[MartinF]

Hello

i have an issue with the customizer. I have featured content and sliders activeated on the homepage. But it somehow does not show the configuration options in the customizer.
I also tried different computers/Browsers and crearing cache did not help as well. I also reinstalled the theme.
I am using catch response free theme.

Screenshots:
https://snipboard.io/GTFwX1.jpg
https://snipboard.io/w0d6be.jpg

Website: https://www.bows-arrows.com

Wordpress 5.7.2

Plugins:

Akismet Anti-Spam
BackWPup
Complianz | GDPR/CCPA Cookie Consent
Email Encoder – Protect Email Addresses
Jetpack
Jetpack ohne Promotionen
Nav Menu Roles
Polylang
Really Simple SSL
Wordfence Security
WP Telegram Widget
WP-Telegram

All Plugins are latest version

Any help is appreciated

Best Regards
Martin

[Skandha]

@martinf: Hello Martin,
Can you please try deactivating all your plugins and check if the slider options show up in the customizer?

Let me know if the issue persists!
Kind Regards,
Skandha

[MartinF]

i tried before to disable the plugins. now did it again and found the email encoder plugin to be the cause.

thank you, now it looks fine again

Martin

[Skandha]

@martinf: Hello Martin, I hope I was able to resolve your issue. If it’s not too much trouble, I have a quick request: could you please leave an honest review?
https://wordpress.org/support/theme/catch-responsive/reviews/#new-post
Your review will help others know what to expect when they’re looking for the support I offer. Even a sentence or two would be hugely
appreciated. Thanks, and if there’s anything else at all that I can do to help, don’t hesitate to let me know. Have a good day! 🙂

Let me know if the issue persists!
Kind Regards,
Skandha

[Author]

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