This topic contains 2 replies, has 2 voices, and was last updated by  visualmotion 5 months, 2 weeks ago.

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  • #118530

    visualmotion
    Participant

    Just installed the Parallax Frame Pro on my site. Unfortunately I am unable to use the Themes Customizer, I always end up with error:

    Fatal error: Allowed memory size of 33554432 bytes exhausted (tried to allocate 64 bytes) in /homepages/38/d70137527/htdocs/visualmotion.de/wp-includes/class-wp-customize-widgets.php on line 181

    I’ve disabled all plug-ins but the error remains persistent, any advice what I can do? (btw. the free version of the Theme worked without this issue)

    Thanks!

    #118559

    tikaram
    Participant

    @visualmotion : Thank you for contacting. The issue is not caused either by plugins or by theme itself. Its a memory related issue. Please contact your web hosting server and request them to increase the memory_limit of your server. After increasing the memory it should work.

    Let me know if you need any further assistance.

    Regards,
    Tikaram

    #118572

    visualmotion
    Participant

    @tikaram thanks, I just updated to php 7.1 and the issue is gone.

    Cheers,
    Mike

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