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  • March 25, 2015 at 7:41 am #54298
    Mark
    Member

    So I’ve just decided to use the Create Pro version on my WP site and i have a friend helping me do the work on it and we both can’t get the Header, Background or Customise Tabs/Links working. Is there something we are missing?

    March 25, 2015 at 9:15 am #54309
    Sakin
    Keymaster

    @Mark: This is strange. It all should be adjust from “Appearance => Customize”. Can you send me more detail about it so that I can check in. If you want me to check directly in your site and check in then I will be sending you email and you can respond me there.

    Also check in your plugin list, there might be conflicting plugin. Did you try in disabling plugin one by one and check in.

    March 25, 2015 at 7:10 pm #54323
    Mark
    Member

    Sakin, I have responded to you via email.

    March 25, 2015 at 11:52 pm #54345
    Sakin
    Keymaster

    @Mark: Ok thanks

    March 26, 2015 at 9:08 pm #54407
    Sakin
    Keymaster

    Your plugin “smart-pop-up” was conflicting with WordPress Theme customizer. It’s not theme issue. So, I have deactivated “smart-pop-up” plugin and now it’s working.

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