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This topic contains 11 replies, has 2 voices, and was last updated by  barbato1978 2 years, 9 months ago.

Viewing 12 posts - 1 through 12 (of 12 total)
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    Posts
  • #105996

    barbato1978
    Participant

    Good morning some days many users, including me who is admin we can not comment on articles in the blog, how can I fix this?
    Thank you

    #106042

    Mahesh
    Keymaster

    @barbato1978: What seems to be the problem. Is it you do have comment box but cannot post a comment or the comment section is not available?
    Let me know further.

    Regards,
    Mahesh

    #106063

    barbato1978
    Participant

    The comment section is visible but when you write and click to comment takes you on a blank page off the site

    #106066

    Mahesh
    Keymaster

    @barbato1978: Are you using any plugins? If so, try disabling it and check if that resolves the issue. Please post in your site url.

    Regards,
    Mahesh

    #106067

    barbato1978
    Participant

    http://cipandchips.it/
    do not use any plugins… try commenting

    #106130

    Mahesh
    Keymaster

    @barbato1978: It says you must me logged in to comment.

    Regards,
    Mahesh

    #106132

    barbato1978
    Participant

    in fact, must be logoed to comment … but also from logoed does not work if you, too …

    #106134

    Mahesh
    Keymaster

    @batbato1978: Have you made any changes or done any customization on the theme? Have you tried the same with the other themes? Please try using the core WordPress themes (twentysixteen) and check if the problem persists on not. If the problem persists, this is not a theme issue.
    Let me know further.

    Regards,
    Mahesh

    #106136

    barbato1978
    Participant

    Thanks but we tried with other themes and the comments work, I did not change anything about the original topic … we simply changed the subject …
    In fact if you go on our site toorminator.altervista.org mother will see the same theme that runs free.
    That’s why I contacted you just because we are not in charge …

    #106137

    barbato1978
    Participant

    by a further check I noticed that even now with other themes the problem remains the comment … that you can not comment

    #106140

    Mahesh
    Keymaster

    @barbato1978: If the issue is persisting in other themes too then its not a theme issue. Something must be with the WordPress installation or so. Please try with a fresh install of WordPress and the theme as well.

    Regards,
    Mahesh

    #106141

    barbato1978
    Participant

    Thank you so much for your time and congratulations for the theme! it’s perfect! money well spent, when it comes out the next theme will be the first to download it …
    Now I look for a solution to fix this problem for comments

Viewing 12 posts - 1 through 12 (of 12 total)

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