[Sakin]

@sross00: Sometime, email might land to your spam or junk folder in your email. So, check their first. I see that you have cancelled your purchase. That is why it is not showing download. I have just created new one for you.

[sross00]

Thank you, Sakin. I appreciate your help. I received the e-mail to download Catch Mustang. It just took a little longer than expected.

[kat_hello]

Heya, I can’t find the updated zip to download from my account for Catch Everest Pro. Can you supply me with the link?

[Sakin]

@kat_hello: I have restore your account. Now you should be able to download it from your account at http://catchthemes.com/my-account/. If you still have issue, then you can contact to our sales and account directly at http://catchthemes.com/contact-us/

[illibo]

Hi, I have the same problem, I cant download the new Simple Catch Pro 2.2 theme

[Sakin]

@illibo: I have restore your account. Now you should be able to download it from your account at http://catchthemes.com/my-account/. If you still have issue, then you can contact to our sales and account directly at http://catchthemes.com/contact-us/

[lilatrejo]

me too. catch everest pro. no response from sales yet.

[Sakin]

@lilatrejo: You will get it soon. Let me know if you still have problem.

[Fl0W]

same problem here, can’t download the new update and also i can’t send you a support ticket!?

please fix.. thanks

[Sakin]

@Fl0W: I just check in your account with sales and see that you have cancelled the theme. Please don’t click on cancel from next time. I have just created new order. Now you should be able to login and download the theme.

[prius4f]

CAN’T DOWNLOAD THEME. NO OPTION AVAILABLE. NOT FIXED.

[Sakin]

@prius4f: I have restore your account. Now you should be able to download it from your account at http://catchthemes.com/my-account/. If you still have issue, then you can contact to our sales and account directly at http://catchthemes.com/contact-us/

[prius4f]

Does this mean whenever there is an update, we have to request an account restore???? Is it possible to simply leave my account in a working state?

[Sakin]

@prius4f: No you don’t have to request to restore every time. Your account has been fixed.

[spenchase]

Hi, Sakin. I’m having the same problem with my account and the Simple Catch Pro theme. It says there is an update but there’s no file and no way for me to update.

Jacqueline Spence

[Sakin]

@spenchase: Please check in with our Sales as when I check in your account, it’s fine.

[suzanne]

Hello
I purchased SimpleCatchPro some time ago, but because it didn’t work with what I wanted my website to do back then, never used it and ‘retired’ it.
I’ve got another website which I want to use it on but I cannot find the link to download the theme again. Please advise.

[Sakin]

@illibo: Please contact sales and account directly at http://catchthemes.com/contact-us/ for your access and sales related issues.

[Author]

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