June 25, 2013 at 10:18 am #10973
@sross00: Sometime, email might land to your spam or junk folder in your email. So, check their first. I see that you have cancelled your purchase. That is why it is not showing download. I have just created new one for you.June 26, 2013 at 9:22 pm #11042sross00Member
Thank you, Sakin. I appreciate your help. I received the e-mail to download Catch Mustang. It just took a little longer than expected.July 9, 2013 at 9:09 am #11584kat_helloMember
Heya, I can’t find the updated zip to download from my account for Catch Everest Pro. Can you supply me with the link?July 9, 2013 at 10:49 am #11589July 15, 2013 at 10:41 pm #11854illiboMember
Hi, I have the same problem, I cant download the new Simple Catch Pro 2.2 themeJuly 15, 2013 at 11:57 pm #11866August 1, 2013 at 8:22 am #12642lilatrejoMember
me too. catch everest pro. no response from sales yet.August 1, 2013 at 10:56 pm #12669August 13, 2013 at 7:48 pm #13128Fl0WParticipant
same problem here, can’t download the new update and also i can’t send you a support ticket!?
please fix.. thanksAugust 13, 2013 at 9:38 pm #13140
@Fl0W: I just check in your account with sales and see that you have cancelled the theme. Please don’t click on cancel from next time. I have just created new order. Now you should be able to login and download the theme.August 24, 2013 at 10:13 pm #13638prius4fParticipant
CAN’T DOWNLOAD THEME. NO OPTION AVAILABLE. NOT FIXED.August 24, 2013 at 10:48 pm #13644August 25, 2013 at 10:49 pm #13689prius4fParticipant
Does this mean whenever there is an update, we have to request an account restore???? Is it possible to simply leave my account in a working state?August 26, 2013 at 12:03 am #13693
@prius4f: No you don’t have to request to restore every time. Your account has been fixed.August 27, 2013 at 9:28 pm #13778spenchaseParticipant
Hi, Sakin. I’m having the same problem with my account and the Simple Catch Pro theme. It says there is an update but there’s no file and no way for me to update.
Jacqueline SpenceAugust 27, 2013 at 9:59 pm #13783
@spenchase: Please check in with our Sales as when I check in your account, it’s fine.July 26, 2014 at 4:07 pm #41487suzanneMember
I purchased SimpleCatchPro some time ago, but because it didn’t work with what I wanted my website to do back then, never used it and ‘retired’ it.
I’ve got another website which I want to use it on but I cannot find the link to download the theme again. Please advise.July 27, 2014 at 12:35 am #41499
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