[Christian Rückert]

Hello,

Since the last theme update the Instagram posts don’t show up anymore. I had them in Footer 1 before. Now there is an error message stating “No access token”.

Actions taken so far:
– Removed and added Instagram account (twice)
– Checked the settings of the widget

Any suggestions on how to resolve this?

regards,
Chris

[Christian Rückert]

PS: The site in question is http://www.beautyofsilence.ch

[Skandha]

@chrisrueckert: Hello Chris,
Can you please let me know which version of the plugin you are using?

Kind Regards,
Skandha

[Christian Rückert]

Hi Skandha,

It’s version 2.4.7

regards,
Chris

[Skandha]

@chrisrueckert: Hello Chris,
The latest version released is 2.4.5. Can you please check again?

Kind Regards,
Skandha

[Christian Rückert]

It’s definitely 2.4.7 – I also checked your website and the download section to be sure. We are talking about “Catch Fullscreen Pro”, aren’t we?

Regards,
Chris

[Skandha]

@chrisrueckert: Hello Chris,
No, I was referring to the version of Social Gallery and Widget Pro plugin.

Kind Regards,
Skandha

[Christian Rückert]

Correct,that is the version. I’ve just updated to it and the issue still persists.

[Skandha]

@chrisrueckert: Hello Chris,
I will need to look into your site to debug the issue. I have sent you an email. Please check your inbox as well as the spam folder.

Kind Regards,
Skandha

[Author]

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