- This topic has 5 replies, 2 voices, and was last updated 3 years, 11 months ago by Skandha.
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May 10, 2020 at 1:07 pm #246214HeinzParticipant
Hi
I bought 4 PugIns for the theme. Unfortunately I could not get it from my account. Don’t know why that didn’t work either. Since I needed this I bought it without using my account. Now 2 questions:
Can the plug-ins be added to my account afterwards?
There were updates from 2 plug-ins shortly after purchase, how can I update them?
The purchased plug-ins:
catch-fullscreen-pro.2.3
catch-infinite-scroll-pro.2.1
essential-content-types-pro.2.1
essential-widgets-pro.1.8
Many thanks for the help.
regards
HeinzMay 11, 2020 at 1:29 am #246264SkandhaParticipant@henebe: Hello Heinz,
The plugins can be added to your account. I have provided your issue to our Sales Team. Our representative will contact you soon.You can get automatic updates for Pro plugins as well.
To activate the license key of Catch Infinite Scroll Pro plugin.
Go to => Dashboard => Catch Infinite Scroll Pro => Manage License => Enter the license key and Save Changes.Likewise you can activate the license key for other plugins as well.
Let me know if this works out!
Kind Regards,
SkandhaMay 11, 2020 at 4:34 am #246289HeinzParticipantHi Skandha
Many thanks for the help. I entered the license key, I obviously didn’t pay attention to the error message at the time. Apparently the link for registration is wrong here. Here is the error message:
prefix = “og: http://ogp.me/ns#”
The link you followed has expired.
Please try it again.May 12, 2020 at 1:50 am #246402SkandhaParticipant@henebe: Hello Heinz,
Are you still having trouble activating the license key?Kind Regards,
SkandhaMay 12, 2020 at 2:32 am #246406HeinzParticipantHi Skandha
Thank you for your inquiry. Yes, I cannot register these two plug-ins. The message I documented comes. I hope that I correctly copied the serial number when purchasing. But then I would get another message.
It would be great if you could help me here.
regards
HeinzMay 12, 2020 at 4:47 am #246415 -
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