Viewing 15 posts - 1 through 15 (of 15 total)
  • Author
    Posts
  • #251251
    sergio
    Participant

    Hello
    I need help:

    Why when I make a submenu I end up with an arrow in home page above the first menu

    thank you

    sergio

    #251252
    sergio
    Participant

    arrow

    #251253
    sergio
    Participant

    /Users/mondocane/Desktop/bleme.jpg

    • This reply was modified 2 weeks, 1 day ago by sergio.
    #251255
    Skandha
    Keymaster

    @mondocane: Hello Sergio,
    Please post in your site URL so that I can look into the issue.

    Kind Regards,
    Skandha

    #251267
    sergio
    Participant

    hello

    http://www.casabrasileiro.pt

    thank you

    sergio

    #251352
    Skandha
    Keymaster

    @mondocane: Hello Sergio,
    You seem to be using a very old version of the theme. Can you please update the theme to the latest version and let me know if the issue persists?

    Kind Regards,
    Skandha

    #251353
    sergio
    Participant

    Ok Thank you

    I’m gonna try that

    Sergio

    #251364
    sergio
    Participant

    Hello

    I make everything ….I buy a new one (the same $59) and always the same……You gonna help me with the problem?

    Thank you

    Sergio

    #251368
    Skandha
    Keymaster

    @mondocane: Hello Sergio,
    Can you please update the theme to latest version 2.3? You seem be using version 1.1. Also can you try deactivating all your plugins to see if any plugins you are using is causing the issue.

    If the issue persists even after updating the theme to version 2.3 I will assist you further.

    Kind Regards,
    Skandha

    #251369
    sergio
    Participant

    Hello

    I have the last version 2.3 because I buy a new one today and is the the good one.
    I deactivating all plugins and nothing change.

    Sergio

    #251370
    Skandha
    Keymaster

    @mondocane: Hello Sergio,
    Your site is still running on version 1.1.

    To update the theme to the latest version
    You’ll need to first download the theme from your https://catchthemes.com/my-account/ page. Then install Catch Web Tools plugin and activate Catch Updater Module.
    Please check the tutorial video in the link below:
    https://www.youtube.com/watch?v=W95SuabDZi8
    For more, check out theme instructions at https://catchthemes.com/frequently-asked-questions/#question-update-1

    Let me know if you are still having issues updating the theme.

    Kind Regards,
    Skandha

    #251371
    sergio
    Participant

    Hello

    I make everything and nothing nothing always the same

    Sergio

    #251372
    sergio
    Participant

    Hello

    I make everything and nothing nothing always the same

    Sergio

    #251427
    Skandha
    Keymaster

    @mondocane: Hello Sergio,
    I have sent you an email. Please check your inbox and spam folder as well.

    Kind Regards,
    Skandha

    #251431
    sergio
    Participant

    hello

    the key:

    ********************************

    best regards

    sergio

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