Viewing 15 posts - 1 through 15 (of 15 total)
  • Author
    Posts
  • June 26, 2020 at 2:20 am #251251
    sergio
    Participant

    Hello
    I need help:

    Why when I make a submenu I end up with an arrow in home page above the first menu

    thank you

    sergio

    June 26, 2020 at 2:21 am #251252
    sergio
    Participant

    arrow

    June 26, 2020 at 2:22 am #251253
    sergio
    Participant

    /Users/mondocane/Desktop/bleme.jpg

    June 26, 2020 at 2:35 am #251255
    Skandha
    Participant

    @mondocane: Hello Sergio,
    Please post in your site URL so that I can look into the issue.

    Kind Regards,
    Skandha

    June 26, 2020 at 5:43 am #251267
    sergio
    Participant

    hello

    http://www.casabrasileiro.pt

    thank you

    sergio

    June 27, 2020 at 6:52 am #251352
    Skandha
    Participant

    @mondocane: Hello Sergio,
    You seem to be using a very old version of the theme. Can you please update the theme to the latest version and let me know if the issue persists?

    Kind Regards,
    Skandha

    June 27, 2020 at 7:00 am #251353
    sergio
    Participant

    Ok Thank you

    I’m gonna try that

    Sergio

    June 27, 2020 at 9:02 am #251364
    sergio
    Participant

    Hello

    I make everything ….I buy a new one (the same $59) and always the same……You gonna help me with the problem?

    Thank you

    Sergio

    June 27, 2020 at 9:53 am #251368
    Skandha
    Participant

    @mondocane: Hello Sergio,
    Can you please update the theme to latest version 2.3? You seem be using version 1.1. Also can you try deactivating all your plugins to see if any plugins you are using is causing the issue.

    If the issue persists even after updating the theme to version 2.3 I will assist you further.

    Kind Regards,
    Skandha

    June 27, 2020 at 10:17 am #251369
    sergio
    Participant

    Hello

    I have the last version 2.3 because I buy a new one today and is the the good one.
    I deactivating all plugins and nothing change.

    Sergio

    June 27, 2020 at 10:20 am #251370
    Skandha
    Participant

    @mondocane: Hello Sergio,
    Your site is still running on version 1.1.

    To update the theme to the latest version
    You’ll need to first download the theme from your https://catchthemes.com/my-account/ page. Then install Catch Web Tools plugin and activate Catch Updater Module.
    Please check the tutorial video in the link below:
    https://www.youtube.com/watch?v=W95SuabDZi8
    For more, check out theme instructions at https://catchthemes.com/frequently-asked-questions/#question-update-1

    Let me know if you are still having issues updating the theme.

    Kind Regards,
    Skandha

    June 27, 2020 at 11:00 am #251371
    sergio
    Participant

    Hello

    I make everything and nothing nothing always the same

    Sergio

    June 27, 2020 at 11:03 am #251372
    sergio
    Participant

    Hello

    I make everything and nothing nothing always the same

    Sergio

    June 28, 2020 at 12:19 am #251427
    Skandha
    Participant

    @mondocane: Hello Sergio,
    I have sent you an email. Please check your inbox and spam folder as well.

    Kind Regards,
    Skandha

    June 28, 2020 at 4:32 am #251431
    sergio
    Participant

    hello

    the key:

    ********************************

    best regards

    sergio

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Viewing 15 posts - 1 through 15 (of 15 total)
  • The topic ‘arrow in home page above the first menu’ is closed to new replies.