Viewing 6 posts - 1 through 6 (of 6 total)
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  • #234075
    Andrew
    Participant

    Hello, just performed a new install of WP, purchased and installed Catch Responsive Pro. Upon activating the theme the site breaks. The only plugin installed is classic editor which is activated. The installed themes are twenty twenty and Clean Enterprise.
    I should mention the theme initially installed but crashed when activating the license key. I have not been able to activate the theme again.
    See error below.
    Thanks
    Andrew

    ————————-

    In this case, WordPress caught an error with your theme, Catch Responsive Pro.

    First, visit your website (https://sureshotweb.com/) and check for any visible issues. Next, visit the page where the error was caught (https://sureshotweb.com/wp-admin/themes.php?activated=true) and check for any visible issues.

    Please contact your host for assistance with investigating this issue further.

    If your site appears broken and you can’t access your dashboard normally, WordPress now has a special “recovery mode”. This lets you safely login to your dashboard and investigate further.

    When seeking help with this issue, you may be asked for some of the following information:
    WordPress version 5.3.2
    Current theme: Catch Responsive Pro (version 4.5)
    Current plugin: (version )
    PHP version 7.3.13

    Error Details
    =============
    An error of type E_ERROR was caused in line 98 of the file /home/drew3/public_html/wp-content/themes/catch-responsive-pro/inc/updater/theme-updater-admin.php. Error message: Uncaught Error: Class ‘EDD_Theme_Updater’ not found in /home/drew3/public_html/wp-content/themes/catch-responsive-pro/inc/updater/theme-updater-admin.php:98
    Stack trace:
    #0 /home/drew3/public_html/wp-includes/class-wp-hook.php(288): EDD_Theme_Updater_Admin->updater(”)
    #1 /home/drew3/public_html/wp-includes/class-wp-hook.php(312): WP_Hook->apply_filters(NULL, Array)
    #2 /home/drew3/public_html/wp-includes/plugin.php(478): WP_Hook->do_action(Array)
    #3 /home/drew3/public_html/wp-settings.php(523): do_action(‘init’)
    #4 /home/drew3/public_html/wp-config.php(90): require_once(‘/home/drew3/pub…’)
    #5 /home/drew3/public_html/wp-load.php(37): require_once(‘/home/drew3/pub…’)
    #6 /home/drew3/public_html/wp-admin/admin.php(34): require_once(‘/home/drew3/pub…’)
    #7 /home/drew3/public_html/wp-admin/themes.php(10): require_once(‘/home/drew3/pub…’)
    #8 {main}
    thrown

    #234137
    Skandha
    Keymaster

    @aschur: Hello Andrew,
    I will contact you shortly by email.

    Kind Regards,
    Skandha

    #234194
    Andrew
    Participant

    Thank you, I look forward to your message
    Andrew

    #234229
    Skandha
    Keymaster

    @aschur: Hello Andrew,
    I have already sent you an email. Please check you inbox. Also check your spam folder.

    Kind Regards,
    Skandha

    #234458
    Skandha
    Keymaster

    @aschur: Hello Andrew,
    I tried activating Catch Responsive Pro and got the same error. Can you please try deleting the theme and reinstalling it again?

    Let me know if the issue persists even after reinstallataion.
    Kind Regards,
    Skandha

    #234473
    Skandha
    Keymaster

    @aschur: Hello Andrew,
    There was an issue with the theme which has been fixed and an update has been released. Please update the theme and let me know if the issue is resolved.

    Kind Regards,
    Skandha

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