- This topic has 5 replies, 2 voices, and was last updated 2 years, 7 months ago by Skandha.
-
AuthorPosts
-
August 19, 2021 at 10:41 am #288455Anna-ElisabethParticipant
When I was creating my website I took the interlal server URL. Then I connected the website to the official URL. But now T cannot update the theme photofocus PRO into the newest version. It was an error shown “Unauthorized”.
What can I do?August 20, 2021 at 1:06 am #288495SkandhaParticipant@anna-elisabeth: Hello there,
Did you tried deactivating the license key on your internal server and then activate it on your official URL? Can you please attach a screenshot of what error you got?Kind Regards,
SkandhaAugust 20, 2021 at 5:04 am #288504Anna-ElisabethParticipantSorry, but I didn’t deactivate the license key on my internal server… and now I cannot receive this internal URL anymore…
this is the error report:Aktualisierung des Themes PhotoFocus Pro (1 von 1)
Herunterladen der Aktualisierung von https://catchthemes.com/edd-sl/package_download/MTYyOTYwNjgyNToyMmViOGFhOWUyZWY3MjIyNzY0M2ZmMTNlYTQ1NzcxYzoyMjcyNTg6ZjE5N2FiNDQ4YTA2OGI4Yzc0YTkzZjQ4MDQ0OWVmNDM6OjA=…
Beim Aktualisieren von PhotoFocus Pro ist ein Fehler aufgetreten: Download fehlgeschlagen. Unauthorized
August 20, 2021 at 5:10 am #288507SkandhaParticipant@anna-elisabeth: Hello there,
Activate the license key on your Official URL
Go to => Appearance => About Theme => License Tab => Enter the License Key => Save Changes => => Activate LicenseLet me know if this works out!
Kind Regards,
SkandhaAugust 20, 2021 at 5:22 am #288509Anna-ElisabethParticipantThank you – yes it works!
August 20, 2021 at 5:28 am #288510SkandhaParticipant@anna-elisabeth: Hello there, I hope I was able to resolve your issue. If it’s not too much trouble, I have a quick request: could you please leave an honest review?
https://wordpress.org/support/theme/photofocus/reviews/#new-post
Your review will help others know what to expect when they’re looking for the support I offer. Even a sentence or two would be hugely
appreciated. Thanks, and if there’s anything else at all that I can do to help, don’t hesitate to let me know. Have a great weekend! 🙂Kind Regards,
Skandha -
AuthorPosts
- The topic ‘activate the license key to the new URL’ is closed to new replies.