Viewing 7 posts - 1 through 7 (of 7 total)
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    Posts
  • June 6, 2016 at 9:33 pm #93047
    Pabou
    Participant

    Hi,

    The customize panel is blank. There are no options, just the Save & Publish button (Enregistrer & Publier in French).

    The current version is WordPress 4.5.2 and Catch Evolution 2.7.2.

    Thanks !

    June 7, 2016 at 10:17 am #93079
    Mahesh
    Participant

    @pabou: I checked the theme in our server and customizer seems to be working fine. Are you using any plugins? I so, try disabling it and check if it resolves the issue.
    Let me know further.

    Regards,
    Mahesh

    June 7, 2016 at 6:04 pm #93110
    Pabou
    Participant

    Hi Mahesh ans thank You for your reply.
    Indeed I have some plugins. But even when I disable them, still no options in the cutsomize panel…

    Thanks !

    June 8, 2016 at 9:53 am #93151
    Mahesh
    Participant

    @pabou: Please post in your site url.

    Regards,
    Mahesh

    June 8, 2016 at 12:57 pm #93174
    Pabou
    Participant

    Hi Mahesh,

    My site url : http://www.xiwenlab.com

    Thanks.

    June 8, 2016 at 4:18 pm #93189
    Mahesh
    Participant

    @pabou: We’ll have to check in your server for the issue. Please fill up this form in the link below with your issue and details and our team will check the issue.
    https://catchthemes.com/blog/customizer-not-working-wordpress-update/

    Regards,
    Mahesh

    June 8, 2016 at 6:19 pm #93195
    Pabou
    Participant

    Done, I filled up the form.

    I’ve try the solution of deleting the theme and re-instaling it, but the customize panel is still blank.

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Viewing 7 posts - 1 through 7 (of 7 total)
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