Doesent show logo since update to version 3.6.1

This topic has 4 replies, 2 voices, and was last updated 8 years, 1 month ago by pips.

Viewing 5 posts - 1 through 5 (of 5 total)

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May 26, 2016 at 2:53 pm #92356

pips
Participant

Hey,

Our Website: http://www.lichtundmusik.ch. Doenst show the logo since update to version 3.6.1.

In the free version the logo is showing up perfectly but in the pro version the logo disapears. Because we are a company i have at the moment the free theme running but can you help me to fix that problem.

thanks and greetings

Marc

May 27, 2016 at 6:44 am #92389

Sakin
Keymaster

@pips: Looks like you have already solve this issue. As when I check in your site, logo is displaying fine. If not then let me know it. As from WordPress 4.5, logo is at “Appearance => Customize => Site Identity”

September 24, 2016 at 3:14 pm #100162

pips
Participant

Hello Sakin,

Unfortunatly the problem still exists. I tried now to install the latest version 3.7, however the Logos are again gone.

Here is the website -> http://www.lichtundmusik.ch

I have changed again to the free version because we can not have a website without our logo for a couple days. Can you please tell me when you have time to fix that problem. When you have time to fix it, I would change it to the newest version 3.7 so you can locate the error.

Many thanks for your help

Marc

September 25, 2016 at 8:46 pm #100203

Sakin
Keymaster

@pips: I am bit confused now. Logo is working fine in our server.
Also, I check in your site http://www.lichtundmusik.ch/ and I see that you are using Catch Everest Pro with the logo. So, I think I will contact you via email to get your site access and check in your server.

October 3, 2016 at 9:27 pm #100784

pips
Participant

Hey Sakin,
It is just working because im using an old version. Since the version 3.6.1 the logo is not showing any more. That means that I cannot update the theme and im using an old version.
Can you please send me an E-Mail. Do you still have my E-Mail adress? If you can tell me on which time and date you will check our website I can change the theme to the newest version, so you will see that the logo will disapear.
Thanks and best wishes
Marc
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